Residence Inn by Marriott Houston Northwest/Cypress

Horrible experience. Not clean. Very cramped. No lighting. The upstairs guests were loud and the front desk didn't address the issue. Someone was smoking weed and the smell filled the halls.

This place does "Not" have a resturant
Of course I'm allgeric to bleach and most hotel wash their linins in bleach so that is my problem however I'm glad its clean

Everything was okay for the most part nice staff everything was clean the thing that I didn't like about it was I guess you can call it false advertisement not a hot tub that's one of the reasons I got it and the shower doors did not slide to keep some of the heat in other than that everything was okay. For best you can hear through the rooms really easily I heard a lot what was going on in the middle of the night if you know what I mean pretty sure other people heard us

Don't stay here. They will steal your car or your wheels and they supposedly have no cameras bur the place has been hit several times in last 3 weeks. As my son was speaking to police another resident came by in his rental cause his charger was stolen.

My wheels were stolen (cost to replace factorywheels and tires $8,000!). No Security, Local sheriff's department responded. No response from hotel manager after multiple calls and messages left with front desk. No response from law enforcement. "BEWARE! "

I was recommended this hotel by my renters insurance as there was an issue with a water leak that flooded by apartment. Firstly, I would like to say the hotel is very nice, staff is friendly and the amenities are very nice, overall the stay was good BUT all this was overshadowed by the fact the first night I stayed here my car was stolen. The security of this place is lacking as there was no cameras to capture any evidence once the police arrived to write up a report. I was very very upset that they had no security cameras on the parking lot which allows just anyone to take cars.two days later as I was leaving driving my rental car to work someone else's truck was on bricks from a wheel theft the previous night. I warn anybody staying here DO NOT BRING YOUR PERSONAL CAR HERE if it is a nice car it will be stolen or vandalizing as thieves have targeted this parking lot.

The location was perfect for our hospital visit with dining nearby. The room was very clean, spacious and had plenty of room to spread out. It had a full kitchen to cook if needed. The breakfast was included and had a variety of choices. The staff was very helpful and friendly. I highly recommend it.

Stayed here for a week on a business trip. Hotel staff was very friendly, accommodating and professional. The rooms are clean and quite spacious. Each room has a full kitchen complete with clean plates, bowls, flatware, glasses, wine glasses and a wine bottle opener! Plus a coffee maker and free coffee. For business travelers, the desk is very large and the office chair comfortable. The bed was firm and I slept well. Bathroom was very modern and clean. Free breakfast is served everyday between 6 and 9am and they do not skimp! Scrambled eggs, bacon or sausage, breakfast sandwiches, dry cereal, oat milk (for the lactose intolerant), yogurt with a large selection of toppings, bagels, muffins and a waffle maker! This is one of the best budget hotels I've ever had the pleasure of visiting and will most certainly be back.

Decent hotel. Cold water did not work in the shower. Reported it almost right away and wasn't fixed during my 3-day stay. Reported it again at the end; Hopefully they'll get it fixed for the next guy.

I'm shopping around for the perfect place to stay and Gabriel answered the phone and after five other calls trying to find the right place to stay for a great BREAKFAST before I have to drive back home that morning. Gabriel was straight up honest and made me feel good about this place. The other places I've called them people beat around the bush but Gabriel really gave it to me straight. Great job.

I stay here a few times a year when I visit family and I love that after a long drive they had a welcome sign up with my name and a card! They also never give me any hassles with my service dog and top notch management, I’ll continue to come back!

Had to move to another room on other side of hotel due to worms on bathroom floor. Rate reduction not allowed for move! Hotel needs at lot of maintenance.

Room was nice but the disposal in the sink smelled like rotten garbage. Hotel was good, pool is indoors so you're not out in the sun. The staff were the best I've met in a while, theybwere veey nice. Make sure you have a car though because there is nothing you can walk to besides Jack n the box and a gas station.

Hotel is super clean and the staff is amazing… I would recommend to anyone. I plan on coming back in a few weeks for work!

Place was nice clean quite just how I like it. Pools indoor so definitely a plus. Rooms are pretty spacious also.

Nice place to stay, good service and free continental breakfast. Indoor pool and gym also makes this hotel very nice.

The breakfast was a normal hotel breakfast. I Loved the room. The desk had lots of space. The kitchen could have been cleaner.or I may just be a neat freak. The staff is friendly and very helpful. I loved the location.it is very close to US290.