Rick's Cleaners, Austin TX

Thanks for reminder, Wednesday pick up. Be there, if it's not raining. Good service Ricks, go check them out. Sincerely

My name is Tony Ontiveros. I have been looking for a cleaners to do my clothes.l moved from Hutto to Austin. I must say yall did an amazing job on my clothes.and to add a little something your store staff are so professional in helping me out. Thanks guys and I will tell my friends about an amazing cleaners.have a great day.

Had a suit cleaned for my husband for a funeral. I neededi t back on time and they had it on time. Great Job

I made a review 2 years ago but now I have to edit with less stars. I'm still having the same issue. The only reason, I spend so much money with this business is the convenience. This is probably my 6th complaint. I would think they would finally get it right after 4 years of doing business here but NO! This last time, I had around 16 garments. Instructions given multiple time on crease down seam. I was assured. I even told her to review the notes on my account. She understood. I arrived Wednesday to pick up my garments and two garments were not even done. Yep, still sitting in a laundry bag! One garment couldn't be located and one pants flat pressed. My flight left out at 4: 30 am next morning so I had to rush and purchase new dress pants for a funeral. I was infuriated but remained calm. I was refunded to say the least but my time, I can never get back. I have really need to consider my options at this point.

Our neighborhood cleaners - Ricks Cleaners - is known to take exquisite care of special garments and pay the same attention to items we use on a daily basis. Customers are given equal attention with smiles and efficiency and friendly greetings.

Our go to dry cleaners!
We've been using Rick's for several years now and they do not dissapoint; they do a great job with our needs from uniforms, special care fabrics, and formals.
They do a great job and turn around time is good.

Had an annoying experience here - I dropped off four items on Monday afternoon and asked if they would be ready by Tuesday (they said do, despite the 24hour service advertising…). I said fine and that Wednesday was the latest. I went right at 5pm on Wednesday (when my ticket said the clothes would be ready) and only three items were ready - my formal dress wasn’t ready, which I needed since I was leaving the next morning for a wedding. I waited at the store for 30 min so they could look for the dress and they said it wouldn’t be pressed but they could get it for me. They finally brought it out and the dress still had stains, and I fully believe they didn’t even dry clean it. I paid a premium since it was a formal dress ($16.99 as opposed to the $4.79 price per garmet guarantee…). I would like to request a refund for the $16.99 because this experience was horrible and I will have a hard time returning.

I use Rick's cleaners for about 3 1/2 years cause of Rick's convenance and location-thanks rick's

I’ve been coming here since 2016 and never had a bad experience. The staff is friendly and thoughtful, and I’ve never had a lost or damaged item. I went to a “green” place just once and came back to Ricks. I’ll continue to be a loyal and appreciative customer for the foreseeable future.

My clothes were late I had suits getting cleaned here. They said it will be done on one day and I ask them what I need to put a rush on them for them to be done when I need them. The lady told me know when the day came and I called they were not ready then she told me they will be ready at 7 PM, knowing that they close at 5 PM. I had to wait a whole Nother day to receive my suits and I had to cancel a very important meeting.

We have been having pants laundered at Cameron Road location for years. Yesterday I picked pants for my child and all 4 pairs had broken buttons. I returned to location and was told they would send pants back out for an additional 2 days to repair buttons. I explained to Mgr that I wasn't able to wait due to the pants being used for school. I asked for a refund so that I could take pants to a seamstress near by and was told no because the pants were completed. I said how is she supposedly to wear pants with no buttons. She then offered to hand sew the buttons to the pants after. The buttons are flimsy and not secured to the pants tightly. This is the second time the customer service at this location has been horrible. There will not be a third time as my business will be taken elsewhere. I didn't know a small 15 dollar refund would hurt their business.

Excellent service! Attentive and knowledgeable staff. I was recommended the proper way to take care of my clothes.

I would not give them any stars if possible. They will return your clothes dirty and will not give you a refund. You will waste your money here.

Great staff
Fast services
Courtesy A+
Clean store
Great with Social distance practices