Right at Home, Fort Worth TX

Sitter arrived late, left my dad alone to go outside, and left her shift an hour early without telling anyone. A housekeeper found him trying to stand up unassisted. Had he fallen it would've been catastrophic. I called and reported the sitter to Norma at the office who seemed very unconcerned. My dad has dementia and is about to die. He is very weak and sick. I needed to trust this company. It was a mistake to hire them.

My mother came from New York and needed in home assistance due to my crazy work hours.we had two other companies that we went through and obviously didn’t work out because I only wanted the best for my mother and it just wasn’t working out with all the different care takers coming in and out.right at home, Norma provided not only a professional care taker to assist my mother and her daily needs but a very honest compassionate and willing to do it all care taker. I’m super picky but she did not disappoint thank you we’ve been on a roller coaster trying to find the best place and now we finally have it. Would recommend if I can give more than 5 stars I would thank you ladies!

As a caregiver I’m so glad I found this job! Single mom of 3 and it was hard to have a set schedule, there is a lot of work and if you’re in this business you know it can fluctuate. I’m lucky that our coordinator always tries to work our schedule and give me the hours I need. When I couldn’t take on a client they were understanding and always assured me to let them know if I needed anything. I’ve always been with great clients and in reasonable distance from my home. Would definitely come back if I needed to and refer any friends or family looking for a caregiver job.

Right at Home has been very helpful to my grandfather and family. The staff and everyone that has helped my grandfather has been amazing very kind and patient. I would recommend to anyone very blessed.

Right at home has been amazing to my family. My mother cannot say enough good things about them. Truly blessed

I can't say enough about this wonderful agency so I'll say this, the caregiver i was given was super and has so much patience. Can’t leave out Samantha who answered me after hours was just the sweetest ever and her helpful.

Wednesday, I was going to be headed to the office to print out the application as my printer died. This morning, Thursday, I text the line I had been messaging Samantha on to see what the hours were. Norma responded quite rudely, that the number I text Samantha on was an emergency, after hours line. I had text Samantha back and forth on this line during business hours the last 2 days so I had no idea it was an after hours line. Norma stated I was a no show yesterday. Not the case. I never told anyone a time I was coming yesterday to print the application but was able to print the application myself AFTER a medical emergency at the school with my son and after normal business hours. Yes, maybe I should have called, however her response was unnecessary. I quickly requested my application be withdrawn. If this is an example of their customer service towards prospective employees, how are clients treated? I would NOT want her as a supervisor and I would not do business with them. If you want to make a difference, find a different place that has a team in place who treats people respectfully.