S H Express Tire Shop Llc, San Antonio TX

I would give zero Stars if I could. Went in to have a right rear suspension looked at. Was told it would be $45 just to inspect it so they drove it around the back where I couldn't see it. And then I asked if they had inspected it and he said yes. He told me they put it in the air on the lift and they did not. I told him I wanted my car back and he insisted I pay him the $45. Do not waste your time or money at this place. If I have my way they will be out of business within a month

I took my daughter's vehicle here because her air conditioner wasn't cooling. That was the ONLY reason why I took her car in. They "diagnosed" it for me, and told me that the car needed a serpentine belt. The mechanic told me that the serpentine belt is the reason why the ac wasn't working. First he told me that the serpentine belt was frayed. Then, he told me that the car didn't have 1at all, which should have been my first red flag. So, I paid the $300 to replace the serpentine belt and the pulley. And when I picked up the vehicle, I was told that everything was fixed. I drove literally a quarter of a mile and had to turn around because it was blowing hot air. The mechanic then tried to gaslight me by mentioning that "we didn't do anything to the ac, just the serpentine belt and you weren't charged for thr ac". This was after they diagnosed the ac and told me that a replacement serpentine belt would FIX THE ISSUE! I am so upset with this place right now!

Absolute WORST mechanic in San Antonio if you see this please take ur business elsewhere im saving you a lot of troubles and hassle. Basically they don’t honor anything there’s no warranty for your stuff even if they say there is. This place is actually the worst slimey owners ELO AND MARTIN some of the worst people and Shadiest I’ve ever met. If I could leave 0 starts I would. Just overall a terrible place terrible environment terrible people. Save ur money never go to this place ever ever

Fast service and employee found a cheaper tire than what was expected.

This repair shop is a joke. I went to get my air conditioner fixed and they held my car for a part they didn't have and wouldn't give me a specific arrival date.
The communication with the customer is terrible.
In the end they put in the wrong part and broke a part of the air conditioner part.
They have no respect for the customers' cars.
I am still waiting for them to replace the part and fix what they broke.

I recommend to all my known contacts not to visit this place, it is not reliable.

5 for answering the phone, and another 5 for being rhe quickest place to fix a flat. A million thanks

Stay away from this place. They tell you one price up front then make up story once they are 1/2 way through work and say it's going to cost more. I tried to understand why and guy said because it's fair to their business to charge more rather than fair to honor the price agreed on with the customer. Not that there was difficulty or an issue but was a miscommunication from the guy doing the work and front office guy. This was just a tire dismount at that. Crooked place stay away