Saenz Therapeutic Care PLLC, McAllen TX

We saw her for therapy for my eldest child when they were having trouble adjusting after a big move as well as with handling school work. Ms. Saenz is soft spoken, listens well, and really emphasizes things like respecting boundaries and consent which is important when dealing with anybody but particularly children who otherwise feel powerless when they’re in trouble. She had a sliding scale fee and accepted our insurance, so it ended up being reasonable for us to cover for regular therapy. She really helped my kid come out of their shell and start participating in classes. Even though it’s been a few years since we’ve been there, the positives of the therapy still manifest— my kid is a straight A student who is well adjusted and while they still have some things to iron out, they’re doing much better overall.

Lots of reminders for you to show up to your appointment or youll be charged full amount, but nothing on their end to be accountable. Dont think they cared to remedy the situation. No follow up after. You get randomly assigned to a psychologist that works there. Didnt go enough to comment on counseling but seems as though they handle children more than adults.