San Antonio Municipal Records

The lady on front that speaks both languages and looks Hispanic is the worst person ever. She is rude and prepotent, doesn’t help at all with questions and only says no to the documents you provide as a foreign. Well she told us we couldn’t get our kids birth certificates with the IDs we had and for our surprise we got them with the IDs she said we couldn’t. In the other hand there’s a really nice lady that it seems to speak English as her first language, but she is the nicest person to help. She goes to the back and ask others if those documents will work, and she was the one who told us we could get the birth certificates with our IDs, while the first lady told us we couldn’t and made us go back to our house for extra documents that at the end we didn’t use. I didn’t like the first lady at all, I waited two years to go back because of the rude way she is.