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San Jose Jewelers, Waco TX

Address 24 La Salle Ave A, Waco, TX, United States
Phone +1 254-666-5455
Hours
Tuesday10:00am-5:30pm
Wednesday10:00am-5:30pm
Thursday10:00am-5:30pm
Friday10:00am-5:30pm
Saturday11:00am-3:00pm
Website www.sanjosewaco.com
Categories Jewelry Store, Diamond Dealer, Jewelry Appraiser, Jewelry Buyer, Jewelry Designer
Rating 5 17 reviews
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San Jose Jewelers reviews

17
Sort by: date highest rated lowest rated most helpful
Karen
November 03, 2023 10:22 am

Fantastic customer service by Josh and Neal! I am super happy with their service! I truly felt like I was a valued customer! Great job, guys!

Danielle
October 25, 2023 7:25 am

I’ve had my class ring for over 5 years and I am able to bring it in for cleanings as well. I love the service here. Sic ‘em!

Tricia
October 16, 2023 8:09 am

They were so wonderful with our daughters order. Even when we were concerned about delivery date. They were fantastic and called and followed up 3 more times to make sure we got everything! Thank you so much

Sandy
October 10, 2023 5:21 pm

I have been a customer for 20 years. Over the years Robert and his team have been great. I have purchased jewelry and had custom pieces made. San Jose is my preferred jeweler.

Shelly
September 28, 2023 2:07 pm

Have ordered from them several times. Product is great quality. Had an issue once and they provided EXCELLENT customer service to rectify and solve any and all problems quickly and perfectly! Will be ordering again

Lindsey
September 14, 2023 5:31 am

Great services! Beautiful pieces. The people that work here are incredibly nice and helpful.

April
September 07, 2023 5:48 am

My husband had the most extraordinary experience working with Adam and his team at San Jose Jewlers. This team can only be described as a bunch of absolute PROs at everything they do. They found me a 2 karat round diamond and proceeded to custom designed my engagement ring in rose gold! The result was a one-of-a-kind master piece!

The selection of engagement rings they have is breathtaking, but my husband was looking for something special to upgrade my engagement ring from 15 years ago. The craftsmanship and attention to detail were simply impeccable.

The staff went above and beyond to educate my hubby about diamonds, helping him make an informed decision. They patiently answered all his questions and never pressured him into any kind of purchase.

When he finally said "yes" to the ring, the experience continued to impress. The customization options allowed him to make it truly unique, and the final result exceeded our wildest expectations. This store masters state-of-the-art CAD and 3D printing technology to make dreams -that would typically take weeks or even months- come true in a matter of days. I have only seen this type of service, customization ability, and skilled craftsmanship in few high-end stores in Italy.

I can't thank Adam and his team enough for making the process of finding the most perfect engagement ring upgrade such a memorable and joyful one. Their expertise, quality, and customer service are unparalleled, and I can't wait to cherish this beautiful ring for a lifetime. If you're looking for the ring of your dreams, look no further!

Magda
September 03, 2023 7:33 pm

Adam's custom-designed wedding ring exceeded all expectations. His expertise and attention to detail resulted in a truly exceptional piece. I highly recommend them for anyone seeking a beautifully crafted and unique ring. Thank you for making my anniversary even more memorable!

Hayley
September 03, 2023 7:18 pm

I cannot recommend San Jose Jewelers any more. I get compliments on how beautiful and unique my Baylor ring is every time I wear it. Not only is my class ring my most cherished piece of jewelry, but the customer service is truly amazing. I have had my ring for years and had an accident with it which resulted in it needing to be reshaped. Becca and the San Jose team stepped up to make the entire process seamless. Becca went above and beyond to help me out, fix any problems that occurred (even though they were not caused by them) and return my ring better than ever. I am so grateful to San Jose and cannot thank them enough for getting my ring back!

Shekinah
August 29, 2023 2:46 am

Customer service is top tier. Everyone was welcoming and quick to help. Brian was the one who helped me through the entire process. He was very patient with me during the process of designing the placement of the diamonds. He made sure that I was getting the absolute best for my purchase. I highly recommend anyone who is looking for a graduation ring to go to San Jose you will not be disappointed! Ask for Brian!

COWBOYLEE
August 26, 2023 5:11 pm

Come see the San Jose crew for all of your jewelry needs! Great customer service with a very friendly and knowledgeable staff. All around great service. Very professional highly satisfied.

Jose
August 15, 2023 9:25 am

We needed to get some rings resized and they were so nice, efficient and did everything they could to help me that same day as I live out of town. They called me about 2 hours later saying it was done. I couldn’t be happier with the service, the sizing, they cleaned and polished it and had it looking brand new!

Jarrod
August 07, 2023 11:02 pm

Called San Jose Jewelers about some jewelry questions I had and the team answered all of my questions. Very professional. Would recommend them to anyone.

Alex
August 07, 2023 1:36 am

From Houston and went it to get my ring after graduation! They took 30 minutes had me in and out and answered every questions I had! Then they got my ring delivered in less than two hours - AND dropped it off for me since I was stuck at a restaurant! 5 star service! Thank you so much San Jose Jewelers!

Madison
August 05, 2023 1:42 am

I had such an AMAZING experience at San Jose with Kellis and Josh. Kellis is such a sweetheart and walked me through every piece of my ring. You can truly tell that they care about their customers here. HIGHLY recommend San Jose!

Cheyenne
August 04, 2023 1:39 pm

Amazing service! Easy and quick in and out. Such a lovely experience with great staff help. Went in looking at Baylor rings and came out with my dream ring. Employees are earnest. Ask for Adam! Adam is diligent and such a hard worker! Definitely the person you want to help pick out your dream ring! Love them!

Gabriel
July 31, 2023 9:16 am

Beautiful ring. They even helped with delivering the ring to us because we weren’t able to make it to the store!

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