Sanova Dermatology - North Austin

All the providers offer attentive, compassionate care. Our most recent visit was with Gilbert and he was so wonderful with my son. Our entire family goes to Sanova and we wouldn’t go anywhere else!

I’ve been seeing Dr. Hanson for a while. She has a wonderful demeanor. She’s easy to talk to and she listens. Her nurses are also wonderful. They are sweet and caring and it makes for a comfortable environment. Dr. Hanson also lets me have full say on how we treat areas of concern during skin checks which I love. I also live in south Austin and make the drive up which I think speaks for itself!:)

Everyone is very friendly and professional when you check in and at check out. The medical staff is exceptional and easy to work with.

I am in my 50’s and it was time for fillers and Botox on my face. In the past I had only used a very high end doctor in London but due to COVID and travel bans, decided to take another physician’s recommendation who is also a patient. Dr Hanson did an amazing job. Not only does it look fantastic and NATURAL, it was absolutely painless. I laughed the entire time with Dr Hanson and her very friendly and professional staff. And I have had ZERO bruising which is unlike my previous incidences with other providers. TRULY A REMARKABLE EXPERIENCE. I highly recommend Dr Hanson and staff, and I will never go elsewhere.

Dr Marmalak has performed 3 moh’s surgeries on my face and neck, the scaring is very minimal. You have to look for it to find it. He is very professional, explains each procedure in depth, and is very gentle and conscientious. The nursing staff and office staff is also very kind and attentive. I highly recommend him.

I was heard today for the first time. Most doctors I’ve been too just pushed whatever medication on me and hoped it worked but I felt heard today and feel like I will finally at the age of 31 get rid of my acne for good. I have an actual plan. All I can say is thanks and I will definitely refer all of the people I know.

Dr Mamelak is a wonderful doctor! He is caring, proactive, experienced and knowledgeable. He discovered a couple of cancerous spots that had previously gone unnoticed and promptly treated them. I recommend him highly.

New patient who was in and out in 30 minutes, including interacting with the front desk. Dr. Saenz is great and got me the treatment I needed. Would go back.

Great first experience here. I was a able to book an appointment for the same day (I got lucky someone canceled) when other derms didn’t have availability for several days or a even a week+. All the staff I dealt with were friendly and helpful at my visit. Dr. Saenz was great and very informative in answering any questions I had. It was also the most affordable dermatologist for me to see without insurance in the area. I will definitely be coming back.

Easy scheduling and office visit. I brought my daughter in (for medical, not cosmetic) and she can be a bit scared if doctor offices, but she walked out feeling great. They gave a few different treatment options and explained everything well. The cosmetic portion of the business looked good as well!

Dr Mamelak and his staff were thorough and professional. He listened to my concerns and provided clarity to my questions. One of the best experiences I’ve had with any medical staff.

Choose another dermatologist. They fraudulently charged me for services that I didn't receive and now they're threatening to "send it to collections" even though I have paperwork proving what they're saying isn't true. When I called my insurance they told me not to pay what this office was trying to tell me I owe.

Very kind staff on time and not long waiting. Beautiful clean office and Dr Reed made me feel very comfortable and she was very professional.

Very nice staff I liked Dr. Lain he was super nice and was very informational about the process I needed to take to lighten my scars.

Dr. Mamelak was wonderful. He went through every detail trying to find the reason of my itch. He ordered the right blood tests and in the meantime he prescribed medicine. I came back to the follow up appointment and told me that I was hyperthyroid and that I needed treatment from an endocrinologist ASAP.

He referred me to my wonder-woman in real life, Dr. Scumpia.

—— 5 months later: I am feeling better than ever before!

I’ll be forever grateful to him!

The staff at this location is very kind. Making appointments is very easy. PA Saenz is very caring, patient and knowledgeable.

Getting an appointment scheduled was easier. Specifically requested them to check my insurance coverage and call me back as the appointment was a week out. Till date haven't received a call back and when I directly checked with my insurance company they are out of network. Please build the courtesy of calling back when promised.

I've been a patient of Dr. Reed for a while now. So far so good. I'm not giving 5 stars because it is so difficult to get a nurse on the phone. You call, leave a message and they call back without any heads-up of a general time frame. I often miss their calls due to a busy work schedule. I wish they had dedicated hours for call backs. It can be very frustrating when you are having issues post treatment and you go a few days before actually talking to someone live.

A joke.i called to set up an appointment and gave them all of my updated insurance information only to find out when i arrived that i needed a refferal for them to see me or pay out of pocket. What is the point of updating everything if they wont relay the necessary info to help the process out? No worries for them though, it was only my time that was wasted. Thanks

I would highly recommend anyone. The staff is professional, courteous and very attentive of my needs. The doctor was helpful and addressed all the issues in an informative manner. Thank you for seeing me on a short notice.