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Santikos Entertainment Silverado, San Antonio TX

Address 11505 W Loop 1604 N, San Antonio, TX, United States
Phone +1 210-664-3348
Website www.santikos.com/san-antonio/silverado-16
Categories Movie Theater
Rating 3.5 15 reviews
Nearest branches
Santikos Casa Blanca — ALAMO RANCH PKWY & 1604, 11210 Alamo Ranch Pkwy, San Antonio, TX
Santikos Entertainment Palladium — 17703 W Interstate 10 Frontage Rd, San Antonio, TX, United States
Santikos Entertainment Northwest — 7600 I-10, San Antonio, TX, United States
Santikos Entertainment Westlakes — 1255 SW Loop 410, San Antonio, TX
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Santikos Entertainment Silverado reviews

15
Sort by: date highest rated lowest rated most helpful
Steven
August 24, 2023 5:13 am

I went with my daughter to go see Elemental. I ordered the nachos with the ground beef. I had absolutely nothing to eat except that for the whole day. I’ve never been more sick in my entire life. Do NOT get the nachos. I will never go back here.

Braulio
August 21, 2023 2:17 am

Santikos has the best movie seats and comfortable at that. Popcorn tastes better than over theatre companies.

Moraima
August 07, 2023 1:11 am

The only thing I didn't like was the popcorn which is very salty and the pizzas very greasy and thin

Stephen
August 05, 2023 11:11 pm

I went to Silverado 16 today, I was not impressed at all. I get it, they are remodeling, but my bad marks really have nothing to do with construction. First of all, I walk in, it’s slow at the concession stand, so there are most of the employees just hanging out doing a whole lot of nothing. When I was a teenager, working at fast food restaurants, they’d tell us, ”You got time to lean, you got time to clean. ” It just looks terrible when three cashiers are at the registers, and 4-5 people are leaning on the counters, doing absolutely nothing. None of the employees were friendly, nor welcoming at all. The drinks and popcorn is all self serve, which confused me, because I expected full service when you have that many workers standing around doing nothing. So, let me get this straight, I pay an arm and a leg for snacks, then fix the snacks myself, while the workers stand there and watch. After we fixed our snacks, we walked right into the theater, no one checked our tickets the whole time, from the front entrance to the inside of the theater. I told my wife, apparently, the movies can be watched for free, if you didn’t want to spend money on tickets, just walk in and grab a seat. Every employee at this place looked miserable, like they hated their jobs. I did like the inside of the theater, the reclining seats were nice. The management just needs to square that place away, and keep their workers busy, or cut the staffing in half, so it doesn’t look bad. Definitely don’t recommend this theater until they fix the aforementioned issues.

Annette
August 01, 2023 12:01 am

We had the greatest experience with Brandon. He was extremely friendly. The girl in the front was bit rude. We wanted to leave but Brandon was able to change our mind to stay with his great detail to customer service. I’ll tell you one thing this theatre is lucky to have an exceptional employee like him. Being a Veteran it is nice to be treated with kindness and great service.

Jac
July 06, 2023 10:05 am

Great reclining leather seats, great sound system, great video quality, popcorn a little chewy, not all icee machine flavors working.

Michael
July 05, 2023 6:57 pm

They recently upgraded to really big comfortable reclining chairs. It's a nice theater

Opti
July 04, 2023 9:18 pm

Did not enjoyed this location as others that I've visited. First, they only accept credit cards, which is a MAJOR inconvenience. Some of the employees looked like they are there just for a paycheck and not to help patrons enjoy their visit! I will keep going to Casa Blanca, it has no competition!

Mateo
July 04, 2023 4:25 am

MyPOV- Its a great and very clean theatre that has very relaxing chairs and very clean theatres! I recommend if you just want a very easy going and fun night!

ivan
July 02, 2023 9:48 pm

WILL NEVER GO TO THIS LOCATION AGAIN.
MY DAUGHTER'S CAR GOT BROKEN INTO. COPS NEVER SHOWED UP.
AND MANAGERS WERE NO HELP EITHER!

Debbye
June 20, 2023 5:49 am

It's really hard to tell if their open or not and the sign outside has been removed because they are doing renovations. But absolutely loved the new recliner seats with built in tables, they were soooo comfy and recline all the way to almost lying down. Enjoyed the movie and had an amazing pizza too. It was a great day.

Felicia
June 17, 2023 5:09 am

I understand this theater is under construction, but the drink area was dirty and unattended to.

Annette
June 15, 2023 6:18 pm

The New recliners and personal swivel table provide so much comfort and extra room! What a pleasure it was to take the grandkids to see Super Mario Bros. It's was a real fun time!

Veronica
June 06, 2023 2:19 pm

I loved the new seating at the Silverado. Recliner seats, stadium seating, and the spacing between the seating was fantastic. Now you don't have to worry about anyone kicking the back of your seat, and you also don't have to worry about the person sitting in front of you blocking your view. I also like the new self-serve popcorn dispenser.

Jeff
May 28, 2023 6:17 pm

Theater was clean and popcorn and drinks were good as well. Reclining seats were very comfy and plenty of room to walk.

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