Scrubz Carpet Care, Richland Hills TX

Have used several times in the past but not
Again. Expected the rug to be picked up and taken in for a deep clean. Instead started to do it in my living room on top of hardwood floors. When is did no they took it to the garage and did it there. Was gone I less than 25 minutes. Charged the same price as doing 4 bedrooms stairs and landings. I can do the same with my rug doctor. On top of it I had to bring the rug back in place. Not anymore!

Whoever drives the company van literally almost ran me Off the road on purpose and continue to road rage against me because I wasn’t going 20 miles over the speed limit. If that’s how you people are I can only imagine how you conduct your business! Would highly not recommend this company.

Driver almost hit us and when we called company to report it they said they did not have anyone that worked for them that for the description and were very rude!

Not nice people, don’t bother using them. Rude unprofessional. Any other company will be better, a vacuum would be better.

Horrible service! Awful customer service. The guy that came was just not feeling it! No communication of what he was going to do. He arrived and started spraying with us in the house as we started to live the house. Oh I wish I got his name!

Corey is Amazing. When he arrives he is always prepared to work also super informative. I’ve used Scrubz on many occasions while in a bind and they always come through. Very reliable!

Terrible company DO NOT USE piss poor service and they will damage your carpets and never return your calls. Horrible experience with these con artists.

This company was supposed to be at my apartment yesterday. Supposedly he had vehicle troubles (surely they have more than one vehicle!). Was told by maintenance man here that Scrubz would be here first thing this morning. It is now after 10: 30 still no carpet cleaner. Totally irresponsible. Would never recommend this company.
He finally arrived at 10: 45 a.m. With no mask on.in the middle of a pandemic! I provided a mask for him and allowed him in, I had to ask him to wear it properly in a few minutes when I noticed he had it underneath his nose. This guy only had to do the one carpet in the bedroom and I had cleared a large portion of the closet.they are attached, he said he guessed he would do that closet area too. But they usually do not do closets. Which is crazy because there is no dividing line, they run together. He did the carpet stating that that was as clean as it would get because it was old. Since he was only here less than 20 minutes from the time he knocked on my door I think he could have done a better more professional job. I was very disappointed in the service and I think this guy was not very well trained.

No sense of responsibility while driving and texting, switching lanes like a blind person to the point almost hitting my car. If they clean the carpets the same way they drive, I’m pretty sure their overall reviews aren’t that good for a reason.

I had my carpet and air ducts cleaned by Scrubz Carpet Care. They did a fabulous job and the charges were very reasonable! The tech treated me with a professional attitude. I would recommend them to anyone. I noticed some reviews accusing them of being racist. My wife is bi racial and I noticed NO racism whatsoever. Those reviews are incorrect and dishonest, apparently.

I have had Scrubz Carpet Care in my home multiple times. I highly recommend this company for carpet care and tile.
Very professional, quality work with employees that really care about their clients. This is the ONLY company that I will have in my home.

Keith is the consummate pro! Terrific work and goes the extra mile. I have no idea who these negative reviews are talking about; this guy is the nicest guy you ever met and bends over backwards to get the job done right!

They have cleaned my carpet on several occasions and have done the tile and grout and air ducts, even cleaned the tile and grout in the shower. Have known the owner and this company for years, they do a great job every time they come out. My wife is is from Mexico, didn’t move hear until her late 20s, I’ve never gotten the feeling that this company is racist. I would be willing to bet all the people accusing them of being racist have never even used them. My guess is one person said it and all their friends jumped on here. Or secondly, they have the wrong company, there are 2 scrubs carpet cleaners on here. Either way, scrubz with a z has treated me and my family very professional and have giving excellent service every time that they have came out.

Get folks. Professional friendly group of people. They do fantastic work in all area of cleaning.

They did my house and have done for many years I would recommend they do awsome work and very friendly!

I love Keith and the job he does with Scrubz. We had a carpet at my community filled with dog pee and it smelled so bad. We had done everything to get the smell out and within one day it was gone forever. Thank you so much Scrubz for saving this carpet.

Showed up extremely late, I missed hours of work and it didn’t do anything to my carpet but stain it more. Thanks a lot

Reading reviews- I will not patronize or spend my money with any establishment that is racist!

The owner calls customers an probably just regular people color racial slurs. Even if the staff is replaced the owner is still racist himself. I would not recommend Scrubz carpet cleaner to friends an family.