SERVPRO of Coppell and West Addison

The team came out to our house within an hour of calling them. Quickly set up their dryers, quickly cleaned up. They were very professional, efficient, and easy to work with. Working with the ServPro team made a stressful situation a little easier. Hoping to not need, but will definitely use again & highly recommend.

Excellent and friendly service. Chris was on time and professional. We are very pleased with the work done to fix our issues. We recommend this company!

Fast response and excellent service. Highly recommend Jose and Martina! Professional, and delightful. Highly recommend them!

Excellent service from Alesia, Danny and their team. Professional and answered all our questions and more. I would hesitate to refer them in the future. You will not be disappointed!

The company did a great job and came out very quickly. They probably saved me big bucks by rescuing some things from the water damage. They also got the moisture out of the house and kept mold from happening at all

Our water heat broke and flooded half of the house. Our insurance company referred ServPro to us. Danny Howard and his crew from ServPro Metrocrest were very professional, easy to work with, and right on-time despite of COVID situation. They patiently answered my questions, explained situations, provided recommendations and finished their work in timely manner.

I am very pleased with the water cleanup service provided by SERVPRO. A massive water leak in the attic of my house happened in the middle of a weekend night. We shut down the water as soon as possible, but the damage to the ceiling and to the carpet was already substantial. I called SERVPRO around 2 am on Sunday morning. They arrived at the house at 9 am. The team, led by Danny Howard, professionally evaluated the damage and provided multiple pieces of drying equipment. Danny came to the house daily to monitor the drying progress and to adjust the equipment as needed. As a result of such quick and professional response the drying time was substantially reduced without compromising the quality. I am particularly thankful to Danny Howard, who was punctual, professional, courteous and friendly. He clearly explained all the steps, shared and explained all the monitoring readings. Thank you!

I was very happy with the service and Danny Howard was awesome with explaining every detail that was done at my home.

Danny did a very professional job cleaning my carpet of pet stains. The carpet stains are gone and the room smells fresh. I was impressed with the quality of the work done.

Great service when we needed it most. Very professional, kept us updated with next steps and addressed all our questions concerns. Thank you Servpro!

Very professional and responsive. Came on-time and the in home service resources were good to explain the process and answer questions.

Our rental property had a leaky kitchen faucet that apparently had gone on for some time. ServPro came out and tested for moisture in the cabinet, the floors, and all around the island. They removed soggy particle board, island baseboards, and drilled some holes before setting up the fans and dehumidifier. Both the set up and pick up crews were very courteous and professional. I would use them again.

I had a water leak in a bathroom wall and after I had it repaired, a friend suggested I call ServPro to see where the water from the leak had gone. I did-and I am really glad I did. My technician was a really sharp guy named Danny that found water under part of my wood floor in the den, the carpet in my office closet and the sheetrock in the bathroom wall. He installed six fans and a dehumidifier in the bathroom and 3 days later, all the areas that got wet were as dry as a desert and the wet carpet odor was gone after his treatment. Danny and Servpro did an exceptional job!

We recently worked with ServPro of Metrocrest on a commercial job. A leak occurred and ServPro came out promptly and prevented permanent damage. They were so easy to work with and very attentive. From the technicians onsite, to the office personnel, EVERYONE at ServPro of Metrocrest was very professional. Overall, this was an excellent experience.

I have used ServPro twice for water damage and on both occasions they were prompt, respectful and did a thorough, solid quality job.

They answered my call quickly and were able to send help a bit sooner than estimated. The service guys were awesome and did the job professionally. Would recommend this company.

This company did exactly what they promised. The initial phone conversation was direct and reassuring. I scheduled an appointment for the next morning to start the drying process. The representatives showed up promptly, with equipment in hand. An explanation was given of the entire process from start to finish. This included a schedule of when the equipment would be monitored and picked up. I'm very amazed with their technology and equally impressed with their service!

Amazing experience with this company. I had a water pipe from the water heater burst while my husband was out of town. I called their emergency number and Danny & Aaron arrived within several hours. Danny & Aaron were so compassionate and polite and were able to get things under control (I swear they wear superman capes). I was contacted every day to set up a convenient time for them to come out to check the status and they were always on time - would definitely call them again.

Servpro did an excellent job of restoring our bedroom furniture that was damaged by smoke in a major house fire. They were easy to work with, alway prompt in returning phone calls, and always on time with pick ups and deliveries. You would never know our furniture had been in a fire even though our insurance company told us it was not cleanable.