SERVPRO of North Fort Worth

First of all, I would like for everyone to know that Mr Culpepper is a neighbor of mine that I hadn't really met before sunday December 14th. I had just flown in the night before from being on vacation to find that I had a broken hot water line possibly from the laundry room. Both myself and my wife knew that our neighbor was in the restoration business. So I decided to go and ask Mr Culpepper for advise. He immediately told me that he would get a crew to come to my house and start the restoration. I almost forgot to mention it was 14 degrees. His crew arrived less than 90 minutes later and went to work. Within just a few days the restoration efforts by Serv Pro of N Fort Worth minimized the damage done to floors, doors, walls and base boards. Damage that would have been costly to repair. I truly want to thank your company and especially Cameron Culpepper. Thanks again R Holt FWPD

Very responsive, professional & constant communication throughout the process. Highly recommend this team.

Cam was very professional and provided us with the answers we needing to solve our soot issue in my daughters apartment. Will definitely recommend Servpro to others

Brett came by to look at some potential water damage in our bathroom. They were on time, respectful, and easy to work with. Highly recommend!

Brett Lundy came by to check on some staining on our ceiling in garage. He was on time and addressed our concerns. Very professional and made us feel very comfortable with his knowledge. Highly recommend this SERVPRO and Brett!

Our washing machine hose got disconnected and water filled up our laundry room and ran into the kitchen. We called Servpro of North Fort Worth. Brett and Cam showed up quickly to extract the water and start the drying process to save our hardwood floors and cabinets in time for Christmas! They were prompt and kept us in the loop on each step of the process.

So can't say enough about Cameron and Service Pro. My shop flooded and they showed up within an hour to start clean up so I could reopen the very next day! Thanks guys keep up the good work!

Zach from Serve Pro has been wonderful with communication. They have made stressful situation less stressful especially during the holidays. Would highly recommend for fire restoration.

Great Service - Explained the whole process up front so we would know what to expect.
Cj and Anthony did a great job.

CJ and Tony came out to help my MIL after a water loss, they're professionalism was unmatched. Made a not so great situation a pleasant experience.

The crew showed up in the middle of the night to help us with our flooded home. They came every day to check on the drying progress and were great at communicating with us during the whole process. Highly recommend!

I can’t say enough more great things about Servpro! Brett and his team were beyond great! After having a flood through my whole house they were prompt and ready to help! They were there in 15 minutes and got started right away. After everything was cleaned up, Brett gave me thorough expectations and what the next steps were. Awesome experience and definitely recommend. 10/10!

Crooked as hell they did my move out. We agreed on a price then, changed it.they added thousands more and tried to get me to re sign. Which I did NOT do. They spilled gallons of paint on my floors and new bed frame and custom comforter and linens and have let months pass without correcting any of it. It is unethical
and professional to change terms after the fact. I wouldn't ever recommend or hire them again

ServPro did a great job taking care of our carpet cleaning needs. Appreciate the professional and friendly service by Tony and team.

I have recently started using ServPro on a Midrise community and have been so happy with the service, professionalism and the attention to detail.

Zack and the remediation team at ServePro are very responsive and quick. The team came in and quickly assessed what was needed in my home after an emergency water related situation. They were prompt to return calls and texts and answered my questions in a courteous and professional manner. I would do business with them again.

Where do I start?

Once upon a time ago, I managed a multi-faceted community that housed spaces designated for multifamily use, commercial offices, and big-name chain restaurants. Quite honestly, it was an exciting time! But guess what? Nothing made my day more "exciting" than knowing that my little city was being taken care of. This is where ServPro of North Fort Worth comes in. I'll shorten the name to "ServPro" throughout the rest of this review to save on my fragile finger muscles.

You know how they say it takes a whole village to raise a child? Well, who's looking after the village if everyone's eyes are on the kid? Cute creature, but who's keeping the well clean? The chickens got out of the coop again, but we're teaching the thing how to write in cursive, because priorities. Cindy's hut is on fire, but let's make like Usher and let it burn because little Charlie just gurgled.again, and we have to text everyone we've ever met to let them know. No, you call ServPro instead.

ServPro kept my village running smoothly so that I could keep my priorities, my priorities. Fun fact! Did you know that buildings actually move? ! Yeah, many times they like to keep it simple and do a little shoulder shrug. No biggie. They're annoyed, I'm annoyed, the kid in that village is annoyed. It's totally fine.

Other times, they like to complete a whole cheerleading routine and the only thing that that comes to mind is that one scene from Bring It On, yeah, you know the one. "Front handspring, step out, back handspri. " - you get my meaning. So while my buildings were at tryouts, I could remain calm, because I knew that ServPro could handle anything. More specifically, I knew that John G.from ServPro of North Fort Worth could handle anything.

John G, if you ever have the pleasure, is the guy on their team that makes you say things like, "You guys are lucky to have him" and actually mean it. John handled everything from small potatoes like little leaks and drywall patches, to big fish such as mold remediation. Not only that, but he's a walking encyclopedia of everything "building repair", and when he starts to talk, listen. You will learn something new. I know I did, and still do.

Today, in fact, I had a tree fall on a resident's vehicle. Sounds easy enough. It's all fun and games until you have to consider things like "personal liability" or "where does private property end". To people like me it's a molehill just waiting to become a mountain, and who do I call? ServPro. And who comes out, chainsaw in-hand? John G.does. He executes the mission perfectly. Now I have a very happy resident, a cleaner property, no insurance claims, and a very overheated John G.

Good times, eh?

Do yourself a favor and give 'em a call, okay? They may have started with water, but they can do a lot more than that.

Wonderful Experience. This team did a great job with the cleaning of our windows and building at our Marriott Hotel. The staff was professional and ensured the the job was done correctly and timely.