Shell, Grapevine TX

So my experience was uncomfortable. The lady at the counter clearly must be the owners wife! She was not too friendly and she was rude. Would have given 0 as my rate but that was not an option.

OVERPRICED. Busch 25 oz usually goes for 1.99-2.29. Here they're 2.59. Natty Daddy usually goes for 1.99, some places for 2.29. THIS place sells them for 3.19! Geez, qt sells them 2 for 4.

DO NOT GO HERE!
YOU WILL REGRET IT!
This is not a place that belongs near DFW Airport, more like some skid row ghetto area. The floor is Disgusting, nothing is clean, they didnt offer any kind of hot breakfast items, they offer no deals, their card system didnt work and lastly they were rude and clueless in any regard of customer service. Save you time, health and safety and go to somewhere else!
Sorry i didnt get pics, but i will never go back.

Stopped for gas at 4: 00 PM on Saturday. There was no cashier to be found. When he finally came along he took his time. I paid for gas and he forgot to turn on the pump. I went back in 3 times to get him to start the pump. There were no other customers and I can see why. My visit to get gas took more than 15 minutes. In addition, this location is filthy. It was so bad, there were items near the entrance that were dusty. I would not recommend this location to anyone.

Do not go here! I went to the store on my way to work and brought up two items to the counter. The man behind the counter, a bald, older white gentlemen immediately sneezed directly into his hands, coughed directly into his hands and said sorry as he put his hands on the top of my energy drink and all over my bag of chips to scan them. I was horrified. He said. They need to close this place down. We had three people here with the virus already. Its everywhere to tell you the truth.
I am not mad about people having the virus, but someone needs to teach this guy that his infected snot is NOT an ingredient to be added to my food and beverage! I grabbed myself a different drink and bag of chips on my way out. You better hope I don't get sick!

As of 17th of February, the exit/entrance to Bass Pro Drive was closed. The only entrance is now on 121.

Went in this morning paid walked out, I was called back in and told it didn't go through. Swiped my card again said approved and she said it didn't go through again left and looked at my bank statement and charged twice and received nothing. And their phone number doesn't work.

Be aware- debit card fraudulent charges probably linked to this station. Pump debits not working on 5/24/2019. Swiped card inside and then received ~$110 fraudulent charges on 5/28-30.

Worst gas station ever.here 20 min trying to get gas. Pumps are slow service is slow and half the pumps screens are out. The only good thing about this gas station was they used to have the green Chile grill but it is closed now
So skip this gas staion.on to the next

Really bad customer service, I ask the lady to change the half and half cream and she just told me no more, it's a big place how they don't have more cream. For me she was too lazy to change that cream.

Horrible service. Walked in and waited 6 minutes to be helped with Pizza. After waiting I could see they were a lil' busy. I decided to wait in line for assistance. After waiting in line for 11 minutes. I was informed by the clerk that she could not assist me. There was 2 cashiers on duty. The other gentleman had 2 customers, and I was the last in my line. She refused to assist me, the Pizza was sitting out getting cold, and she told me it'd have to be served by him that she could not help me. I go in there M-F everyday at lunch and spend $15-$30 a day, between gas, junk food, lunch, breakfast, and cigarettes. I will never go back! Horrible customer service. Also when I informed her I'd be giving my hard earned money somewhere else after the way she treated me. She smiled and laughed and said it's ok we don't care. WOW! We don't care.

BIG convenience store. Lots of cheap junk jewelry and fake perfumes. Clean, with two different prepared food stations; Mexican and grill.

No paper of any kind in the bathroom. Have fun drying your hands on your clothes. If you can go to the bathroom without TP. ONE row of gas pumps. I'm glad they were all full because I would have felt worse about buying from them before seeing the bathrooms.

Good stop for snacks and refreshments, but the diesel pumps don't stop automatically. Over filled my tank

The Green Chile Restaurant is inexpensive and has good food. Friendly people. The people who one the gas station aren't so friendly and the bathroom isn't clean