Shell, Alvarado TX

If I could give 0 stars I would, the store selection was nice but this place was awful to the customers. This cashier was so flustered because the trucker she was helping didn’t speak much English. She made him feel so bad and I was appalled with her behavior and her pants were very inappropriate (smiley face legging) for work. She loudly complained about not being able to understand the gentleman and the tone she used was terrible. The other cashier took her sweet time even though there was a large line. She apparently didn’t understand when my wife asked for stawmelon in a vape flavor and repeatedly said they didn’t have it when it was in fact starting her right in the face.

The place has a very good and big selection of anything you can ask for in a gas station. The inside is decorated really well too and gives a real texan vibe. I was reminded of buc-ee’s a little too. However, everything is overpriced and the customer service is non existent. I don’t know why the cashier thinks it’s okay to treat customers rudely and with disrespect if the place gets busy. I rarely go there, only in cases that I absolutely have to.

Tried 3 of the pumps and the card readers don't work! Please maintain your machines.

I just want to Thank the Ladies and especially The Manager NAWAF for helping us with a Jack to replace the flat tire on my nephew's car. We had just punctured it on I-35E north bound and Fate brought us here. For we didn't have a jack in the car. I've been here before and had some of their BBQ over the Summer. It's a Great Place and one Huge Blessing this time around. *****