Shell, Austin TX

Finally a gas station that has a functioning air pump. Not only that, they’re not upcharging for using a card to pay. AND you can set the air pressure you want and it will beep when the tire has gotten to that level. Brilliant, can’t express enough how much this makes me happy compared to the literal 5 other stations with busted air compressors.

Don’t even worth a star.big time scam steal and charge more than should be just because you don’t ask him about the price or asking for receipt he will rob you.charges over $14 for pack of cigarette unreal, no more than $10-11 anywhere in Austin will definitely reports that scammer

There's a special place in hell for gas station attendants who deny the use of the restroom to paying customers. So where does he go, on a bucket? This guy is so shameless he even told me to walk to the 7 11 across the street. They also play tricks with the advertised price of gas, so steer clear of this one, they definitely don't deserve your business.

Why promote a gas CASH price if you're
not going to accept cash for gas? This isn't
the first time I stop to try and put gas here
with cash.
.

I stopped for diesel fuel. Filled up and did not look at receipt until I got home. Factory info, truck has a 34 gallon tank completely empty. They charged me for 38.51 gallon. Beware of this place.

They put up a lower price for cash payment. But when I went there they said they are only accepting cards. It's called false advertising. Wasted my time.

I pumped $10 of gas into my car, but it does not appear that any gas went into my tank. I was in a rush, so did not notice till I drove off. The pump receipt printer was also not working.

I went in to get gas and the cashier gave me grief and tried to intimidate me into making other purchases in the store. I had to tell him no three times that I was just in for gas. He then swore at me as I left the store after I refused to buy anything other than gas.

Still wondering why location is still open-
It’s legitimately stealing from customers?

Have never lost my cool at a gas station. Went to buy some tobacco products. On interaction was alerted to horrible interactions and service; proceeded to ask for receipt. Attendant literally SCRATCHED OUT ITEM on receipt in front of me!
Asked briefly on why and stated “ oh we haven’t updated item in system”

UPDATE- owner has had O change in operation. Staff still same; thank you for public image. But 0 course of action or change.

Went to vehicle and observed price again. Over charged by 20.00 dollars.

Went back inn and asked for refund he stated we don’t have a system that can do that. Received cash in return.

Then attendant proceeded. To berate me on way out! Proceeded to say “ I don’t want to see your face in here again” Well I had to go back in store and proceed to correct him on his overall business behavior and gross customer service.

By far the WORST gas station I have ever been to not to mention business. Contacting county commissioners office and not stopping until I receive some type of rectification.

DO NOT GO HERE! On 1/28/2023 at aprox. 720-ish pm I stopped at this place to get fuel because the sign said Regular $2.99 and Credit $3.09. I asked if the 2.99 price was for cash because I wasn't sure if it was strictly for Shell credit card members. I am assuming the man at the register was the owner, and his wife behind the counter next to him. The rudely owner responded what does the sign say? I repeated myself and he said whatever the sign says. Then I told him I was at pump 3 which he informed was diesel, but I had to have him repeat it several times because of his heavy accent. I apologized because I have a hearing loss. He glared at me in a hateful way. I only proceeded with the transaction because I was on empty and gaslight was on. Whatever you do AVOID THIS PLACE AT ALL COST! They obviously do not appreciate any ones business, are rude, and aggressive. Bad vibes.

Why promote a gas CASH price if you’re not going to accept cash for gas? This isn’t the first time I stop to try and put gas here with cash.

The price advertised in bold is Shell credit card price and it is a trap to attract someone driving on nearby highway.

If you don't buy something from inside the store, you can't go to the bathroom, even though they're filled with diesel, they're very rude.

The price is pretty deceptive
There is a cash price and a shell card price. Don't even see the price for other which is 15 cents higher.