Shelley's Day Spa & Salon, Killeen TX

I had a great experience today at Shelley’s with Cinthya. She is so professional and did a great job on cutting and coloring my hair. Highly recommend!

Awesome experience. I felt very comfortable, safe, and at peace. Very beautiful and relaxing atmosphere inside. The staff are very friendly and understanding. The Swedish massage was wonderful and the platinum spa pedicure was a delight! Overall, awesome experience! Thanks so much!

I have never had a bad experience here but this time it was beyond my best expectations! I got highlights done at another location and while they weren’t “ugly” it simply just wasn’t what I asked for. I got what I wanted today for a reasonable price considering it probably should have been a color correction! Kindest staff, cleanest location, and most skilled stylists you will find in killeen. I will only come here for any of my hair needs ever again. Thank you guys for helping me achieve my hair goals! ️

I got a pedicure here, and the day after my gel started to turn color.assuming for over curing.she also didn’t prep my nails, she just took of my old gel and put on the new.the website made it seem like a spa pedicure, and it wasn’t.there wasn’t any massage, just a really coarse foot scrub and rinse.when i booked my appointment, the desk lady said it was one of her more advanced technicians, but didn’t seem like it.was not worth the $65, at all.

Ms. Carol did an AMAZING job on my hair! She listened to what I wanted and gave it! Everything inside is also very clean and cute! Highly recommend!

It is Beautiful, and so clean! Brianna is so sweet, knowledgeable, and gives a great scalp massage during your wash! She listened to what I wanted and answered every question I had! She is wonderful! I left feeling Beautiful! Thank you all!

For the 1st time ever, someone listenened to what I wanted and did exactly what i showed them. Thank you to Tyler! She was easy going, professional, and on point! This is a beautiful and all in one stop salon, And Tyler knows what she's doing. From what i witnessed, they all do!

Massage therapist Tavy did and has done an amazing job every time I see her. She is the only person that has been able to stop my headaches. I cant recommend her enough. Great bedside manner, incredibly professional.

DO NOT EXPECT A REFUND. I called to schedule a massage for the gf as a birthday gift as she requested the night before. I hang up from the scheduling call and told the gf about her gift and she asks me to cancel bc she changed her mind So I call them right back and talk to the same nice lady but I was told that her manager would not let her do a refund even though I just got off the phone with them. I WAS NOT WARNED ONCE that there were no refunds and I was told it didnt matter that i was calling to cancel an appointment scheduled for the next week. The manager told the clerk to tell me to use the appointment for myself. I even called back and mentioned that I wasnt warned about their unmentioned refund policy and was basically told that they didn't care. Don't expect any compassion here, the greed is real.

Saw Sara for the first visit ever to Shelley's and loved her chair side personality and I love love love my cut! I made a follow up before I left! Thanks Sara for a great pixie cut!

What a great experience. Manicure and pedicure by Tera. My daughter and I are planning to get a spa package together. If your looking for a spa.this is the place.

Amber gave me a great shampoo/wash.the water was just right. My haircut was just what I wanted?

I went in for a scheduled appointment for an eyebrow wax and was told my 5-year-old had to be "12 years old" to be with me. As a single parent with no one to be able to watch my son, this was a huge inconvenience to drive all the way across town for a scheduled appointment just to be refused service because my child is not 12. Will not be going here again. What a JOKE of a place this is.

Absolutely loved my massage! I liked my mani/pedi person as she was super sweet! I only wish is that they would modernize the mani/pedi process with more choices for nails, such as solar/acrylic etc. My experience was very nice overall.

I scheduled an appointment with this company. Shortly after I received an email inviting me to a message portal where an assistant asked me what type of haircut I wanted.

I answered the question thoroughly, And then the assistant tried to upsell me. I told him I simply wanted what I wanted and didn't want any additional services and asked for a price. They wouldn't give me a price directly just stating that they are a level salon and it would depend on what stylist I got.

Eventually told them I didn't really care what stylist I got as long as they could do a small trim, shaping to my face, and thinning. After that response they inform me that the scheduled appointment that they had on their calendar was not available even though I had already scheduled it.

Thanks for wasting my time over 4 days corresponding back and forth just to tell me that the availability on your calendar doesn't actually mean that someone is available. I simply just wanted to get my haircut.

Definitely going somewhere else!

Excellent experience. First time today and recieved a very therapeutic massage from Miss Tarra. I will be returning. She gets 5 stars. Shell's got a 4 star is that the spa area isn't ada accessible as far as I know. Steep steps heading up and down.