Shipley Do-Nuts, Harker Heights TX

This location royally messed up an order of donuts for a nonprofit volunteer day. We ordered 2 dozen mixed and were asked if there was anything we did not want. We stated no, please give us some of everything. They gave us only sprinkle and iced donuts and shoved them in the smallest boxes they could. We also got some items on the side and stated specifically how to pack them, which was not done so they did not make it to the right people and volunteers were left without food. After contacting the location they seemed more than willing to help rectify the problem. They would not give cash back, but offered replacements. It would not help for the volunteer day, but to tell them my name next time I came in and we could get half a dozen free donuts, per the owner. I just tried to get the 6 replacement donuts promised and was told it could not be done at this time.