Sigel's Fine Wines & Great Spirits, Dallas TX

Customer service here is always over the top and today was no exception! Orelia and Andrea helped me wrap a gift.which was very unexpected! I love their spirits (no pun intended!). This store always has the best prices and selection. Thank you do much!

Worst place, unsanitary and the costumer service is horrendous I won’t ever buy anything from here again

Best liquor options, family-owned, friendly, clean, best prices, and knowledgeable staff. I pass 20 stores to go to this one. Drive-through window option also.

The place is clean and nice each time I go in, had plenty good brands. Lots of Jack Daniel.

I don't Drink, but MY BUDDIE did. So I know they HAVE WHAT you need. A wine for dinner.

So, I have visited the Fitzhugh store many times most because of the convenient location to my home on Travis Street. Also, I understand we still live in an uncertain time where a pandemic continues to surprise us, and we all must do our part to stop the spread and save lives. We must all do our part, meaning we must help others; not simply demand of them to do their part, but help them do their part.

I visited this location this afternoon around 3 pm. It’s pouring down rain, and I hurry up inside the empty store to avoid becoming drenched by the downpour of rain. I stand in the entrance with my hooded rain coat on, where I’ve used the hoods drawstrings to securely cover my mouth and nose. I know I should have worn a mask to be above reproach and prevent concern. I am all about protecting others by adhering to the CDC guidelines for preventing the spread of Covid-19. I’ve been fully vaccinated and still adhere to these guidelines. However, in my rushed moment to stay dry I realized I had dropped my mask on the wet pavement of the store parking lot.

I only needed to make a small purchase available at the cashier’s lane. However, before I was greeted by the two masked employees, a female sitting within a foot of a standing masked male employee, I hear the female question me, “Where’s your mask? You gotta mask? ”

So, I respond through my muffled and snuggly hood, “I dropped my mask in the wet parking lot, but I have my face and nose covered, and I only need to make a quick purchase here at the counter. ”

“You need to wear a mask, sir. Until you wear a mask, we can’t help you. ” She responds.

I look at the two of them. She still sits while leaning on the counter, and he still stands leaned on the cash register with his hands crossed in front of him, as they strictly enforce, with their stares, safeguards, necessary safeguards. I agree I should wear a mask. I intended to wear a mask. And I used what resources I had to cover my nose and mouth securely.

So I look at them. They don’t care about keeping me or them safe. They just don’t want to have to work. They are both leaning comfortably in their empty store not willing or budging to make accommodations for a pleasant and safe shopping experience.

I work in the luxury hospitality market where we enforce strict guidelines to prevent the spread of Covid-19. We actively practice safe distancing, washing of hands, mask wearing.and discussion. When guests need to book uber’s or have conferences we do not deny them the opportunity to enjoy their day. If our guests do not have masks, we have a ready supply for them to utilize as many times necessary.

Sigel’s it’s pretty obvious why I walked into an empty store of yours today. You got money to keep the lights on, but employees too cozy to get off their rears and offer a mask to a customer. In the last two years, I’ve spent well over $4000 at this location. That may be pennies to some and a fortune to others. But it’s money I earned and chose to spend at your store. However, I will never spend another dollar again with Sigel’s, because obviously your choosing to prevent business transactions not Covid-19.

I’ll take my money somewhere they take action to ensure a business transaction while they also take action and provide resources ensuring a safe experience for their customers.

I hope this motivates you to get up and do a little more than just sit around turning away money. Invest in some masks and provide them if you really care. Today, you don’t seem to care, but tomorrow I hope you have a change of mind.

It's great. It has every liquor you will want and it's not over flodding with people.

What can I say, it's a Sigel's within a mile of my house! Same great service and knowledgeable employees as any other location. Plenty of options for wine, beer and liquor including a fairly robust local beer selection. Reasonable pricing and friendly people.