Signature Nail & Spa, Rowlett TX

Yet another salon that violates sanitary guidelines. Went in for an eyebrow wax and the lady used the same applicator the whole time. She repeatedly dipped it into the wax and applied to my eyebrows. I didn’t realize until I glanced over and saw her dipping for the last application. Needles to say, I broke out. Even after sanitizing my face upon departure. Disgusting.

What I asked for vs.what I got …… wouldn’t let me leave after and demanded I have them clip the nails before they would let me go:/ I told him it’s not what I asked for but he didn’t seem too concerned…. One of my nails was already bending before I left (assuming the acrylic was too thin and nail not applied right) …I stopped coming here for a few years and decided to give them another chance today…. Never again.
I do nails myself and called them out on a few things too, which they weren’t too happy about and let me know through their sarcasm…. Kinda upsetting but I should’ve known better. Save yourself and your $$ (classic nails In mesquite is WAAAAY better just FYI!

When I first went their the lady named Ms. Anna did my pedicure and I give her 5 stars she was great, but when I went to get my nails done A week later they where already lifting up on week 1 and that’s a NO NO my nails usually last me for weeks before I go back to get fills so I will go back for a pedicure but not for my nails.

Anna was great! Great listener, super sweet, and funny! I will definitely be back! Thank you Anna!

Wow! Amazing! Detailed, professional, kind, accommodating, offer drinks (with and without alcohol), GREAT prices (acrylic, polish, pedi), clean inside, massage chair and good music. My 12 yr old and I had 4 techs working on us, ALL of them were fantastic! I just moved back to this area and this will be my place to go for years to come. Thank you for such a nice and worth the money experience! Loved it

I always have a great experience coming to this salon. I have been coming for the past three years now and I love it; I won’t go anywhere else.

I absolutely love this spa! Alan is remarkable! Wendy I cannot say enough good things about you! I love the special treatment from you both! Thank you so very much!

I went this last friday and got my nails done.i’ve also added rhinestones to them, literally within an hour after i left the nail salon all the rhinestones fell off.i went back in there today and showed them, and they refused to give me a refund nor a discount on my next visit.never going back there again.

The The service was terrible the nail tech rushed doing my nail and they came out so bad. I do not recommend anybody get there nails done here. Toe is ok it’s hard for anyone to mess up on your feet.

Overall experience getting my nails done was great, 2 1/2 weeks later a couple of my nails started to chip off as expected but one of my nails hurt so bad coming off and it ripped off my entire nail.

I went to Wendy for 2 years receiving pedicures and dip nails. Had great experiences never a problem. Until last month, I got infections under 2 of my nails. She asked if I had hit it or something and the Manager asked if I had done gardening. I had done neither. I asked to have nails removed and I still had to pay for it. I will find somewhere else to go for my pedicures since my nails will probably fall off and I will not be getting them done for a long while.

I went to Signature Nail & Spa on August 24th to get a pedicure and a manicure. After a few days, I started to get a bad pain in my nail. I ignored the pain, but then it started getting worse. I went to the doctor and they had to lift my nail and drain the infection. This infection was from an unsanitary manicure. If it helps, Wendy was the nail technician that performed my manicure. I would think twice before going to this nail salon. Don't let the appearance fool you. I ended up paying 100.00 for the nail service and another 500.00 plus in medical bills. Save yourself from this nightmare!

Like going to this place because it's close to home and it's on a strip where I get to walk to the other stores I may need to go to right after. But still haven't found a nail lady in there that I like. They either try to over sell, or they don't know their techniques to well. I have gone there maybe 5 times and the only thing I have loved is the part where they give you a drink while you wait. Might just not go back next time.the are plenty of nail places nearby this one just was very convenient when I had to do other shopping. But I guess prices are good for what you're getting.

For example: last time I got the almond shape style and the woman who did them left some uneven and crooked. Instead of trying to sell me extra services she should've focused on what I really went in for

I love Wendy! She does all kinds of art on my nails, I love to get my nails done here. Huge place that has all kinds of drinks. Highly reccomend.

I took my 12 year old daughter to get a pedicure. When I was asked what do I want, I stated a basic pedicure for my daughter. The lady sat her in a spa chair and offered me to get the gel for her and it would be just $21.an extra $1. Well, when I got to the register to pay the bill was $46. I said hold up, you told me an extra $1.but how she deceived me was that she didn’t tell me the price of the basic was $25 and an additional $21 for gel. Of course, they did not give me my money back. I spoke with the owner, he wanted me to bring my 12 year old daughter back to take the gel off and then he would give me my money back! I will not be going back, the way the price was stated was deceptive and wrong to do. Paying $46 for a 12 year old is not reasonable for me, maybe for others. My point is if they would have told me the price would be $46 for basic and gel, then I would have made a choice to not do gel. Very deceiving tactics!

Wow what a horrible experience! SO RUDE. First I asked for long nails and Wendy said no one does long nails in this area but she’ll do it anyway. Then I asked to file down the huge thick hill on my nail and she said she will but it needs to be thick or my nail will break. She also wouldn’t remove the polish from the side of my nail because it would mess my nail up. I paid and walked out with my nails unfinished, all while she talked to her co workers about it. Keep in mind I’ve been getting my nails done LONG for 10+ years. Poor poor customer service

I had a really bad experience here! Me and my sister in-law went to get our nails done here at 7: 15 and they don’t close until 8. We were wanting to do Nexgen and a pedicure. We got there and they waited 10 mins before even greeting us. They sat us down in the chair to get our pedicure and I informed my nail tech that massage chair was not working. She said she would inform her manager, but nothing was done about it. It wasn’t that big of a deal to me so I let it go. Mid way through our pedicure the manager came over and asked if we could come back tomorrow to get our nexgen done.are you kidding me? !? We came with plenty of time to do both and we had to get a sitter to watch our little ones so no we can’t come back tomorrow! So we were then rushed through our pedicure then rushed to the chair to get our nails done. The nail tech literally told me to “HURRY” to the chair before the lady doing my toes could even get my shoes on. She rushes through doing my nails and cuts my cuticles multiple times while filing. She lets my nails sit for 1 min when they usually say at least 5 and then told me to go wash my hands. They ask us to pay right after and told us bye. Walking out to the car with wet nails that they told us we’re completely dry. My nails and toes are now all smudged! I paid over $70 for smudged ugly crooked nails! Never coming back! And I would encourage you to try somewhere else. We would’ve gone to Grand Nail Salon right down the street but they close at 7: 30. Next time we will be sure to go early to Grand Nail Salon to avoid this happening again.