SignatureCare Emergency Center, Houston TX

Had to take my mom for an emergency. The doctors and nurses were amazing. They listened to our concerns and treated us with care.

We had to spend the night and they went above and beyond to make us feel comfortable. I definitely recommend them.

I was able to see Dr. Thomas quickly and get the help I needed. Dalal at registration and my nurse (Kelly) were super kind and efficient! I totally recommend coming here in the case of an emergency!

Incredible staff! Great service! Honestly a 11 out of 10! Chris is an all star.

I Couldn’t be more appreciative and thankful.

Dalal from the front seat was very helpfu and patient! Dr. Lindsay came right out and told me was was the issue! I immediately felt assured and calmed down! Stacy and Kelly took their and ask the right questions? ! It’s a Sunday and i had severe dental pain! All the staff was nice punctual and curtious! I really appreciate it.

The clinic was fast and very clean. I was treated with respect and offered a warm blanket and water while I was waiting for my test results

My husband took our daughter here to diagnose and treat her for pain in her abdomen. She was treated promptly and she said that the treatment team made her feel comfortable the whole time. They left with answers and a plan of care and the symptoms subsided quickly. We even received a follow up call the day after her visit. Thank you Samantha, Brandon, Christopher, Bryan, Griselda, and Dr. Souman for a providing great care and a great experience for my husband and daughter since I was unable to be there.

I am saddened to write this review, however, this is a warning to anyone thinking of visiting SignatureCare. First, let me assure you that this review is in no way related to anyone on the staff; during my visit I was treated well by everyone there.

SignatureCare continuously sends out marketing material in the mail where they present themselves as "your neighborhood care provider", making it appear as if they are a routine care center, telling you that they are there for any health related concern no matter how small; from a stomachache to a simple soar throat. With this pretense, I visited SignatureCare for a soar shoulder, minor discomfort if you will. For context, I will offer that I was asked about my pain on a 1-10 scale, to which I answered 1 or 2; the doctor then saw me for no more than 5 min and a painkiller shot was administered at his advise. Little did I know that this visit (one I thought would be no different than seeing a local doctor, again, as they make it appear on their marketing material) would be billed as a full on emergency, one equivalent to coming in with a dismembered arm.

In short, I came in with some discomfort and left with a painkiller shot. All for a total cost of $3,987.00. Again, for a soar shoulder.

I write this to make you, my Heights area neighbor, aware of the misleading information you might receive from SignatureCare. Be advised! You will be billed as an emergency for something routine and minor.

In addition, efforts to obtain information from the corporate office about the misleading nature of SignatureCare's business practice have proven entirely futile.

Update: I emailed SignatureCare as they requested, however, no response or follow up from them.

Update II: In light of full disclosure, and after several months, this issue has been settled with SignatureCare. Glad to see this resolved.

My cousin Okarys told me to come here because the staff is amazing and it sure it. Sam from registration was great and so was tech Brandon and Dr. Do were great! Thank you so much to everyone

Staff cecila. Keshawna and christine were very friendly and helpful. Took my daughter to get checked for covid everyone made us feel comfortable. Place was very clean and fast would most definitely come here again!

My sister Okarys brought me here and I was so happy with the level of care that I received. Thank you to front desk Cecilia and tech Tim and rad tech Diem. You guys made my visit go so smoothly.

T. C is the best location there is! Every time I walk into this building I am greeted by the best staff. A big thank you to Sam from registration and rad tech Brandon and Dr. Do for being so welcoming and treating me so kindly.

Before I visited this center I called and told them that I didn't have medical insurance, all I need was a prescription for my covid-19 symptom and I wanted to know what the ballpark cost would be. They refused to reveal the cost to me. I went to visit them anyway.the doctor gave me 2 pills and a X-ray. One month later they slapped me with $5000.00 bill. This is a highway robbery.

The staff here are great! Very friendly amazing bed side manner. Dr Leavitt is sweet and considerate, Johnny was helpful and patient and Bryan was wonderful very caring and compassionate. I don’t want to ever have to go to the ER but if I do Signature Care is the where I’m going.

Loved this place. Game me the feel of my PCP’s clinic as they were very welcoming, warming, and attentive. Didn’t feel rushed like an urgent care or emergency room at all! I couldn’t even sit down before they called me to the back. I was literally in an out in about 2 hours. This will be my new go-to place for emergency visits.

Everyone was so wonderful and attentive to me and it didn’t matter what the job title was. They take good care of their patients. I wouldn’t choose another place other than this one.

Very efficient and friendly. Dr. Miller and staff are all amazing. Will definitely come back if ever needed.

My daughter split her chin open and we had to go by at midnight to get her stitched up. I was greeted by Hayleigh S, and she was very kind. We were admitted immediately, and had very good care. We were offered food, blankets, and received very good dialogue on what was happening. We were done in a couple hours and back home.

I am a first time at an emergency and the whole staff was very knowledgeable, concerned, and friendly. I will like to thank Dr. Daniels for her patience and creating a worry free zone and Radiologist Bryan for letting me forget i am in an emergency room. He was so funny and friendly he lets you forget that you are in pain! #signature care #awesome

SignatureCare was great! They took me back almost immediately and began my work-up. The facilities were both clean and comfortable. Everyone was extremely friendly and prompt. Thank you Dr. Ortiz, Gracie, Niki, Bryan, Tim, and Hayleigh for making this a smooth ER experience.

Everyone is extremely polite and very helpful. I had an amazing experience at signature care emergency center. I have 3 kids and have taken them to rediclinic and minute clinics None of them can compare to signature care.