Smoothie King, Tyler TX

Awesome service very friendly customer service. Love all the hard work. It smells nice and clean every time i go. Smoothie king on old Jacksonville is one of the most well maintained stores.

Smoothie King never disappoints, they have Delicious Smoothies. This particular location had friendly staff and we got through the line very quickly. We'll be back!

EXTREMELY RUDE STAFF!
I walked in and all the staff seemed put out. I asked the girl taking my order to be patient as I was ordering for the first time for a friend and wasn’t sure what to get and she immediately got an attitude. Then when I tried to substitute a juice for another juice charged me extra. I ordered something new for myself and didn’t like it so I threw it away and she stared at me with disgust and said “Did you not like it” I replied no and she said “Well you didn’t hav to throw it away like that”

Yesterday I was shocked, might I heard I'm a bit late on knowing I had a smoothie king close by, (I've been going to the original location) now that I moved over here I decided to try this location, but, unfortunately it didn't go well. I order my smoothie online, which I have always for the past yr or so, I pulled through not really thinking and pulled up to the window, my order was about 2-3 mins early to being ready, I didn't think it would have been an issue. It was. I told the young girl who I was and she with a an attitude said, uhh.hold on, as she told her co workers I was there for my order I didn't see a issue but apparently to them it was, without knowing what I did wrong, which, technically I didn't see anything wrong, I apparently saw the true customer service, she gave me my "rushed" order, which I wasn't in any way in a hurry, and in a very fast manner mentioned, the next time go to the speaker and tell her your here ok thanks and slammed the window shut in my face before I could get a word out. When I read how to pick up my order it says go through the drive through not the speaker. Might I add no other place in Tyler mentioned this. And definitely wasn't rude. If this is policy, it needs to be specified. Or the workers need to be improved on their customer reactions. Proper way or commute should have been out. I wasn't sure if you were aware of our pick up but, in the future if you would y mind going through to the speaker and informing us your here it would give us the proper time I. Making your smoothie. Because after this was all said and done, and I'm very unhappy to say this, my smoothie was awful, and tasted horrible. I mean I guess I could go back to making my own, at least I know I won't feel like I did a horrible thing and get a door slammed in my face. Maybe next time in the futr I'll go back, but odds are slim.

I posted a complaint and the management contacted me immediately and said they had handled the problem. Thanks so much, because I really enjoy the smoothies! I'm happy they have stayed open during a labor shortage.

Absolutely love this smoothie king 10/10 best place ever! Please go here all the time! Would give it a million stars if i could! ️️️️️️️

Messed up my Hulk and didn't even fill it to the top. I got so frustrated that I just left.

Usually my smoothies from here are amazing, but this morning I got there when they opened and the smoothie I received has zero flavor. It taste like blended ice and my friend received one that is watery.