So Cool Service, LLC Air Conditioning, Heating, & Refrigeration, San Marcos TX

I called them at 8: 30 am to see if I can book a appointment, they showed up 2 hrs later to look at my A/C. Gave my wife a quote and fixed it right away. We love the way the checked it all out and not stopping after they found the problem. They made sure it was the only issue we had and made sure it work. Great customer service. I appreciate their professionalism. I will definitely give them a call again.

The technician was very professional and thorough, he found the problem quickly and was very informative on how prevent any future problems.

OMG. I was in a real fix. The weather was getting cold, my heater wouldn't come on. I do not know anyone here, and I'm a senior who is disabled. A perfect victim for scams. Found them on Google. They came out right away. I needed time to think so took till next day to get work done. Showed up and tore it apart put new motor in put it back together and now it's blowing hot air. I love this guy. Such a great person and so thoughtful. I advise everyone who is like me scared of being taken to use this company its the best.people you can depend on and trust. They deserve more than five stars I give them at least 100. Thank you So Cool your the best.

I highly recommend So Cool Service, LLC. The gentleman that came out to my home were knowledgeable, professional and timely. They examined my AC problem and made recommendations accordingly, I never felt pressured. We ended up having to replace our 23 year old system and the entire process was seamless; from the initial diagnosis to ordering and installation it took and total of five days. Jesus and Albert were at my home on install day for 14 hours. They crossed every T and dotted every I. If you’re in the market for a new AC or just need preventative maintenance, please call the gentleman of So Cool Service, LLC you won’t regret it!

Had a wonderful experience and will be using them in the future. They installed my Nest thermostat for free. Thank you again, Sullivans

First they did return my call within an hour. I explained the problem, and it exactly what Jesus it be, even without looking he seemed to know what the problem was. Arrived at the exact time of the appointment. Prompt and thorough examination and the problem was fixed very quickly. Victor was working outside while Jesus was inside and 20 - 30 minutes later the problem was resolved. The price was reasonable too.

So cool really helped me out and came out quick! Other places were telling me the couldnt make it out till the end of september! So cool came out 3 days after i called! My ac is working 1,000x better than it was! Will be using them anytime!

Randy was very kind and helpful. He found the issue with my ac and fixed the door to my unit without me asking. I will use their service for any issues with my ac unit.

Great work by professional HVAC technician to ensure my home AC system is ready for the July-August Texas heat! Thorough systems inspection and monitoring on outside and inside units, ducts, and vents! Job well done!

This company was referred to me by a neighbor and they did not disappoint! Started to notice my AC struggling to cool and the house getting humid as the temp was rising, called So Cool Service and they managed to squeeze me in so our house didn't have to go through the night in the heat. Quickly fixed the issue in about 15- 20 minutes - faulty ac capacitor - and viola. AIR! Definitely recommend this company and will continue to use if needed. Thanks for the quick, professional service!

After my house flooded and I needed to have my HVAC system evaluated, I contacted So Cool Service based on a recommendation from a neighbor. The owner Jesus Martinez, answered the call and immediately set an appointment. After a thorough evaluation, he drafted a recommendation for replacement numerous times for my insurance company. He even took calls from my insurance company to directly answer their questions. Although this has been a months-long project due to dealing with flood insurance, Jesus and his team have kept in touch on a regular basis offering their assistance. Finally after 3 months, we were able to move forward with the HVAC replacement. Despite very cold weather, the crew, including Jesus, the owner, were on-time, worked diligently and left no trace that they had been there. Throughout this extremely stressful process of rebuilding my home, working with So Cool Service has been a pleasure. So Cool Services is a company you can trust!

Called them on a Sunday and someone was sent over immediately. I needed a new part which was taken care of the next morning and installed. Everything was throughly explained and I was constantly updated even though it was all done so quickly. Highly recommend.

I have been getting my AC maintenance by Jesus for about five years and have always had great customer service. Responds to calls in a timely manner and is very dependable.
He and his associates always treat me like a real person and not just “some job”. Very professional and explains things step by step as he is working on your AC unit. Doesn’t try and sell you on service you may not need.
I highly recommend So Cool Service.

Randy was great! Took the time to explain everything to me and was in no rush. Did a good quality job. I will be using them in the future Ian referring them to people

The crew was fantastic! Communication was top notch which usually doesn’t come with most of these types of installs. Crew arrived on time and were very professional and courteous. Appreciate their communication when asking to park in the driveway, etc. The install was equally pleasant. They did a wonderful job of cleaning as they went and made the space tidy before they left. Appreciated the photos of serial numbers so I could make sure I got the new system under warranty. AC unit is working well and everything was installed A+. Will definitely use this company again.

Jesus was responsive, polite and engaging. He found the problem quickly and followed through with getting parts and getting it repaired. I'm grateful we could keep our buisness local and help our community.
Thank you!