Sonic Drive-In, Cedar Hill TX

Not sure anyone even works here. Sat forever, pressed the button, decided to go to the drive thru and still sat forever. Multiple people left without ordering

To tell the truth, all I like are the mozzarella sticks and drinks. Tater tots. The burgers have no love. The breakfast is ok.

This is Sad how fast food places do us. My fries so hard it does not make any sense. It is a blessing that we do business with you and we still can not have fresh food. I saw the commercial say 2 for 7.why you charge me 14.05 when it is supposed to be 2 for 7 and you did not give me a drink.i am big upset.now I have to double back.i am really upset about these fries and all we gone talk about this price.

My husband and I had a very good experience at the Cedar Hill location. Hot, fresh food, positive and polite customer service. Best Sonic food we’ve had in a long time.

The food was very good and fresh, everything was hot bit cold like other Sonic I've been to. The only complaint was I waited about 15 minutes before someone took my order, it was quite busy, it was after 1p. Overall, I was extremely satisfied with the food. Well visit that location again if I'm in the area.

No! I don't want to come through the drive through because you're too lazy to bring my order out to my car.

If you don't want to wait for an hour just to place an order or if you detest bad service or if you dislike really rude people find somewhere else to eat

Did an order for doordash that was only a large lemonade and took forever in the drive thru and they didn’t even answer in the stalls either

Cashier at drive thru window was very nice, great personality. However, the line was ridiculously long, and service was slo. Upon that, I received cold tarter tots and the wrong order.

Don't Uber or Doordash here. They never have a complete menu, and it's not the staff's fault. Definitely management.

Literally sat in the drive through line for about 45 min because it’s so slow. It’s taking them 20 min to get one car at the window. By time I get just the drinks I ordered they are melted. My stuff should be free at this point.

Edited Review: As I sit and read all the other reviews going as far back as a year I see it’s been the same issue as I have had recently. Slow service, Cold food, melted drinks etc. This clearly means management/corporate is not trying to fix the issue. I definitely will not return to this Sonic or waste my time escalating a complaint to them that won’t get resolved.

My second time coming here and I haven't gotten any food because the wait is too long! Please get some new workers bcus the ones there now do not care! Horrible customer service and I actually used to like Cedar Hill Sonic.

Employees dig in their hair and directly touch your food. Unsanitary and will not be going back.

The burrito was rolled horribly and the fries were so old and over fried we couldn't eat them. Don't think we will ever be back to this location

If you’re like myself and prefer great service with your food avoid this place! I went here a day ago park in bay and place my order with someone on intercom. Well they completely forgot about me. I never received it and after sitting there for twenty minutes I push the button again which was never answered. I drove away, but called back to tell the manager of my experience. He apologized and comp the order on my next visit. Showing good faith I return today. Believe it or not I had the exact same problem today after placing the order ahead on line. I pulled up press the button and let them know I was there to pickup. No one ever brought out my order I press the bottom again and they tell me they do not have my order. Once I did receive it was incomplete…. Smh!
ABSOLUTELY HORRIBLE SERVICE!