Sonic Drive-In, Rice TX

We just spent 5-10 min in the drive thru as as worker was rushing us through the order and being rude when we asked questions about sizes. We ordered 3 meals and 4 drinks. Get to the window for her to ask her what we needed. She said there was no order for us. Our kids asked what happened and where our food was as we drove away with no food. We explained she said we didn’t have an order and they responded yes we did. We are on the road and were not going to reorder due to time constraints and lack of respect/customer service considering she deleted our order in the first place. I’ve never experienced this before.

Ordered a large fry and I got a large fry container but only about ¾ (medium quantity) full

The drinks are terrible. Nobody knows to make them.not
enough people working.no training evidentially. Customers leave have to go nearby town. Needs management.

We went tonight for dinner orders 3 #1s 2 tots and fries and large onion ring 1 large tea one large cherry limeade and a med.cherry slush. The tea came out med.but was quickly fixed. Our meals came out we first noticed we were the onion rings were missing. We told the cashier who wanted to argue with us and we pulled out everything in the bag to show we didn’t have it. Still she went and got another cashier to question us some more. Finally they said they would make us some. While we pulled out the stuff in the bags we noticed that the fries and tots were not cooked and soaked (more than normal) in oil. Told the first cashier who said well they come fresh out the fryer to the bag that why there is oil. I explained and showed her my bag was dipping with oil. She rolled her eyes and threw her hand up. The second cashier came to the window and said wow those are way under cooked and took them back and brought us some more. The first cashier was a female was very off putting and rude.

Ordered a coke. I got colored soda water. Not the first time but will be the last time I go there!

My food was so gross we couldn’t finish it, I got a cheese burger with added bacon. The lettuce was old and the bacon was burnt, if it was even bacon, it tasted like chemicals. Made me want to throw up. My son said his chicken sandwich was nasty too. We ended up throwing them in the trash. I’ve never had any food issues with Sonic but I will never go to this Sonic in Rice again for sure.

Fast food. You need wait a little bit more for the food in some cases they are short of people. The onion ring was may favorite but one time the flavor was horrible like a old oil. So never a again try this. The hamburgers is ok in some cases is so dry. The drive thru in Palmer don't work correctly so is hard somebody Thale your orden and more if you are Hispanic and have accent.