South Austin Pool Cleaning

I do NOT recommend this company for your pool care needs. They have been charging me for weekly cleaning but show up every other week or not at all. I have attempted to contact them over the course of several days via text messages and phone calls to which they do not reply. They will take your money and ghost you. I implore you to learn from my mistake and find a different company for your pool care.

Are they still in business? They have not responded to my texts in two weeks and have not answered my phone calls. I have prepaid for 4 services for October, they have not showed up once so far.

After my 10+ year pool service person retired I thought I would give this company a try.they had pretty good reviews. The price was fair and the weekly service kept my pool in good shape.but. However, they rarely showed up on their scheduled day (Thursday). That was o.k. In the winter months, but it is very inconvenient in the summer months planning pool parties and never knowing which day they would arrive. The reason I cancelled service after 9 months was they just didnt show up at all for a prepaid weekly service. And they did not text or respond to my texts inquiring about it. They did refund my money though.

GREAT BUSINESS! Carley and Jesse are a heck of team! My pool was in bad shape and they fixed it fast and at a great price! They do great work. Don't know why anyone would leave a poor review!? Thanks

I highly recommend! This is my 2nd year of using them and they know what there doing. A pleasure to deal with especially whenever I have any questions they are always quick to respond. Whether it’s a call, text or email I’m always taken care of and treated as a valued customer.

Great service! The two guys that came did a great job.
Both were knowledgeable and very nice. I would totally
recommend this company.

I contacted them to do basic maintenance. I had to keep texting to confirm they would arrive. They did first week, then wouldn’t update, text, show up, or communicate. No idea what went wrong other than they cannot manage their time. No excuse, pay attention to your customers. Definitely not recommend unless you want to be their supervisor.

AMAZING! Jesse turned our swamp of a pool crystal clear within days! Our pool has never looked this good! His wife runs their office, and she is amazing too - so helpful and nice. Can’t say enough good things about this company and the people that run it!

Jesse is not only the best poolman ever but also just an amazing human being. One specific occasion he fixed our water feature by literally just using a photo I sent him. I highly recommend him for anything pool related!

Jessie cares about more than just the pool, he cares about his customers, which can’t be said for the corporate companies. Pool looks AMAZING, it went from swamp to crystal clear in just 4 days. Extremely thorough, knowledgeable & a nice guy to boot. I can’t recommend South Austin Pool Cleaning enough. Seriously, great experience!

Jesse is amazing! Very knowledgeable, kind and helpful. Hard worker who shows up when he says he will and does what he says he will do. Would highly recommend! Five stars and more!

Big shout out to Jesse! Thank you for making our pool go from green to crystal clear blue. Happy, charismatic and detail oriented! We enjoyed your services and appreciate your expertise with installation of our new filter. We will definitely use your services in the future!