Southwestern Comfort Air And Heat LLC, Azle TX

Came out same day as call looked at my unit told me what was wrong and had a speedy solution 5 stars

I was provided a fair price, they showed-up on-time and did a great job with the mini-split install.

Southwestern Comfort Air and Heat LLC did a great job repairing my a/c unit. They were on time, completed the work in a timely manner and charged a fair price. I will continue to use them in the future and would highly recommend them to anyone else! Thank you for a job well done!

Tech came in and very professional and complete the job to restore our AC in 30 minutes

Great service

Had to sue these jokes. Couldn't get these dudes to take responsibility for screwing up the drain line and it caused a ton of damage to original wainscoting made out of cedar. Got the judge to even say she wished she could do something about it. And got the agreement in court he was supposed to come and fix the dang pressure switch. Had to call another company. These dudes either have it easy or they will let you rot. They do not deserve to be in businessp period. Before the owner says he has no idea what im talking about, how many people you met in court dude? Yeah you know who we are. Save yourself the trouble people and call Hawk or someone with morals. Ac by Russell is another good company. Licensed and all certified at minimum at the other 2 companies. This dude uses non certified workers. Absolute joke

While the guy who came out was nice, tyler, maybe? He was new, and I assume he did a good job as far as I know.

The issue is with the receptionist, I should have known when I first called, then almost called back to cancel because of her. I was asking simple questions like what all do yall do in your service what do you check etc. She didn't know then had ti grt on the computer to find a document. If she had been new, I could see this, but I'm sure it's the same lady others complain about in other reviews. I had asked to get the price of a yearly contract for 2 units and then how much just a single service was. I told her that I wanted to do a yearly while on the phone. She then said well we can set you up on a yearly (2 times a year) for the next one but this one will be $180 for just this service then you can sign up for a yearly next time. I said I'm not sure where the confusion came, but why can't this be a yearly? She said it could if she would have known. I said we'll can you not change it to a yearly, then she said well I would have if I would have known. She was calling me for payment so why couldn't she have changed it? I just got frustrated and said whatever just charge me the higher amount but dont worry about contacting me again ill find someone else that can do a yearly service and not have such a hard time figuring it out. She got somewhat rude, and I just said forget it and hung up. Yes, she had already got my card information and charged it at this point.

They fixed the problems I had and addressed issues that might cause problems in the future. He only worked on areas that needed attention. Very respectful worker that worked in my house. Very happy with service.

Came right away, found the problem quickly and had the parts to get me back up and running immediately. Great service!

Tech was actually early for appointment. He was efficient and explained everything thoroughly.

Called and was able to get a same-day visit, and Josh was able to repair our AC unit. Very much appreciated! Excellent service!

This is a company you can trust! From install through maintenance and repairs (fixing something I accidentally damaged), they're there every step of the way. They're responive, prompt, and really care about the customer. Thanks a million for keeping my home comfortable!

GREST PROPLE, CANT THANK YOU THANK YOU ENOUGH. I was out of town and needed them to help me. Above beyond.

Highly recommended! Professionalism and attention to detail is like no other HVAC company I’ve ever used!

Its a ten! Cleaned up put the water hose away and looked at hot water heater and will send quote

Josh was very knowledgeable. He was able to install my unit for a lot less than other HVAC companies. I also, was able to meet the owner Kenny. He truly cares for his customers.

Easy company to do business with…personnel friendly and treats you well with what’s going on and what needs to be done…competitive pricing of equipment and services.

They showed up on time and went right to work on evaluating what was wrong with my HVAC unit and handled whatever the problem was. Definitely recommend to others who have any problems with theirs.