Spavia Day Spa - Alamo Ranch, San Antonio TX

A friend bought me a giftcard for a massage and I ended up purchasing a membership. I tried a few different massage places to compare membership packages, prices, massage therapists and overall facilities, and this location was reasonably priced for the quality of services you have access to.

I tried a few massage therapists and my favorites were Liz and Joseph. Liz was great at checking in with me to make sure I was comfortable. Joseph is also great at adjusting pressure and focusing on whatever my problem area is. I cancelled my membership because I moved to the other side of town, but if I can't find a new place I'll likely restart the membership and make the drive to Spavia once a month.

My only gripe is the online scheduling system. I set up my account, but when I made my first appointment there was somehow two different ways to make it online and that created some confusion that involved the front desk calling corporate (it all just seemed really odd). Ever since, I just call to schedule/reschedule appointments and have had no issues that way.

DO NOT RECOMMEND! My husband and I were looking forward to a couple's massage and had been looking for deals and times that would work for us for months. We almost never get to do them but we like to do them together because we're talkers and jokers and we have fun together while getting massages. I love spending time with my hubby, the massage is just a bonus. We found a Groupon that was pricey but was the only one that seemed to work for us and gave it a shot. I reserved online the first time and was called by someone polite that they overbooked the room and asked for another day that worked for us. We pushed it back a few weeks and that was perfectly okay-not upset. Then we show up to our appointment yesterday (DATE DAY and excited) and they tell us AFTER we arrive that they have to keep us separate. To be clear, I ONLY chose this place for the couples massage because I found more affordable places for individuals on Groupon with the same reviews I would've preferred. We weren't there for a massage, we wanted to spend time together. So this infuriated me. The fact that they waited until OUR APPOINTMENT to tell us. They knew ahead of time and just didn't have the integrity to make it right and call us. They knew we'd just go with it since we were there already. Then they moved us into the 'couple's room' which is two reclining chairs, zen music, and tea in paper cups. This is already INTO our appointment (our fault for not being there 15 minutes early, rather 10 minutes but none of this was necessary. It just reduces the massage length and doesn't add to the experience.). We didn't get to prepping until 15 minutes into our appointment. I had Rebecca-nice and did a good job but I was way too pissed to relax because I knew they hustled us and I don't believe that was 60 minutes after the prep and 'couple's room', but I failed to check the time it ended so I can't say for sure. The rooms and atmosphere were plain and simple, NOTHING I would've paid this much for, but was not uncomfortable or dirty. We went back into the lobby to leave/tip and the timid cashier said she called her manager who 'did the math' and we still made out with a good deal. Comped us a foot treatment for our 'next appointment. Shall I book it? ' HA! It's not on this girl, she just works there and was as polite as can be (as was I but I needed to leave because I was getting angry). No integrity, mediocre experience (but massage was good, so not hitting on that), wouldn't have booked this place if not for this COUPLE'S Groupon, and patronizing us as we're leaving. I hate businesses that behave like this! Thankfully, there are plenty of good ones out there that we'll look forward to in the future.

Sydney is an extraordinary masseuse! She goes above and beyond to make you feel welcomed and relaxed! Her room smells great, she offered eucalyptus to help with breathing and wiped clean excess amounts of lotion off my body after the massage! Truly an incredible experience; I highly recommend her!:)

I'm pretty irritated with this place. I picked a package for my wife's birthday and it's been on the books for 2 weeks. It comes with a massage, facial and hot oil hair treatment. I called and paid for everything, including a tip, and somehow they just forgot to do the hot oil treatment that's part of the package. Then she had to wait 20 minutes for someone to come in to work, who rides a motorcycle, so they couldn't call him first, to see if he could do it. Of course he couldn't. They refunded me, but I don't want a refund, I want what I picked out for my wife to enjoy for her birthday. How can you just forget a service that's a third of the package and then just not do it all together? She very much enjoyed what she got, which I appreciate, but that's not all the services I intended for her to have. We don't live close to here and she's been waiting weeks for this day. She's also been excited about this hot oil hair treatment and asking me all these questions about it just to not have it done. I guess at least I didn't have to pay for it. Thanks.

Hands down best massage I've had in a long time was at Spavia from Sydney. She asked questions, listened to my answers and gave me an amazing massage. Staff was very friendly and helpful as well! Atmosphere in the dressing and waiting room is also nice!

I had a spa day here; massage, body wrap, and facial. 10 out of 10!
First off, the front desk where the two awesome ladies greet you, are super welcoming and bubbly! I get anxiety walking into places because I feel like I'm forced to smile to make someone else's day but THEY made MY day! It was so refreshing! Two beautiful souls!
Liz did my massage and body wrap and I felt like I had a brand new body afterwards! Thank you Liz!
Lexi did my Signature Classic facial and my skin is super soft! My face is so brightened now after my sun damage; she made it amazing!
The atmosphere and ambience was perfect. It was quiet and the lights were dim. Their robes are amazingly warm and heavy for comfort.
I'll certainly come back for another spa day.
The people made it the best!
Thank you ladies!

P. S. I bought a Mansfield robe just now.

I hadn't had a massage in years, and Sydney did a phenomenal job not only easing my anxiety but also working through years of knots and tension in my shoulders, legs, and back. I would definitely recommend Sydney!

Sydney was able to take care of the knots in my back and was very professional throughout the massag. I highly recommend anyone who wants a massage to get one with Sydney here. I have some medical complications with my back and she is very knowledgeable about treating my condition's back pain. Definitely will go back again.

I had a great experience at Spavia Alamo Ranch:) I had a massage done by Sydney & she was great. She made me feel so comfortable, massage was amazing and she was a pleasure to talk to

I absolutely love Spavia. So peaceful, so clean and the staff is extremely friendly. My husband would book me massages here during both my pregnancies. Im being completely honest…by far the best prenatal massages! And I have been to other spas around town and was never satisfied. I even bought one of my pregnant friends a gift card to spavia, that’s how much I love this place.

I arrived 1 hour early for my appointment thinking it was already 11: 00 am! I was so frazzled! Instead of leaving and coming back, Melissa had me sit down with a cup of tea, lavender oil and a neck wrap and just RELAX! It was a wonderful antmosphere. All this before my facial with Lexi! While waiting, I had the pleasure of speaking for a bit with a “godly” woman. (God knows where we need to be). I thoroughly enjoyed my facial! Thank you SPAVIA! I will be back.

I recently visited Spavia for my birthday and Father's Day gift, and couldn't be more pleased with the experience! The facial and full power massage were both incredible, leaving me feeling relaxed and rejuvenated. The service provided by the staff was top-notch - they were friendly, attentive, and truly made me feel pampered. I highly recommend Spavia to anyone in need of a little self-care or looking to treat a loved one to a special spa day. 5 stars all around!

I was a little disappointed that the front staff forgot to give me the paper work. So I wasn't able to personalize my massage. Being the first time there I really had no idea about it. It was my Mothers Day gift. But over than that my services were amazing and everyone was really nice! Very relaxing and the place was very neat.

Speechless. My facial with Sydney was an absolute gift. It’s like she somehow knew the stress I was under and managed to melt it all away. I never knew a facial could be so relaxing. Thank you for your kindness!

My overall experience was amazing. I went in needing a lot of neck and back work done for my massage and my masseuse did an exceptional job taking care of all of my knots and stiffness. I will definitely return in the near future.

Sydney was AMAZING! She was very sweet and very professional! I look forward to coming back for another massage from her in the future!

Update= Yes, Tisha did made things right for me, and as a result I’m trying out the basic membership for a while & changing the rating. I may need to try the mid-tier membership, as the basic is definitely basic compared to what I’m used to getting for $60. I’ll update this after a few more visits to compare.

Jan 2023= I signed up for a massage at a first trial rate durinng the last weekend of January, and I unfortunately had a mixed experience. The desk clerk didn’t give me a tour or an idea of what to expect or anything. She simply took me to the lockers and said here’s where you can put your clothes, then you can go in that room (pointing) to wait for your therapist.

Since she didn’t explain how to operate the locks, and there were no instructions, I tried my best but did it incorrectly & couldn’t open it again. I had to ask her for help and then she wasn’t sure how to get it open either. So I told her I would just wait until after my massage to give her time to figure it out.

The massage went as expected. However, I wondered why I spent the time filling out paperwork beforehand when it was obvious my therapist hadn’t read over it. He asked me several questions that were answered on the paperwork.

After my massage, the front desk clerk opened my locker for me, and left. At checkout, she didn’t ask if I had quesions about membership, so I had to ask her about the few questions I had. I told her I would likely sign up that week, and she said great! Then I paid and that was that.

Today I called the store to sign up, got the voicemail, and then decided to try to sign up online. That’s when I noticed the prices had increased $10 from last week. I called the store again, and when the representative called back, I asked her about the change. She informed me that it was a new policy effective Feb. 1st, and had I signed up before then, I would still have enjoyed the $59/mo rate for 6-8 months (she wasn’t sure on the timeline, but there was a grandfather clause of sorts).

I asked why didn’t anyone tell me that when I was there asking about membership at the end of January, and she said she didn’t know. There wasn’t any sign posted at the front desk about the upcoming price change either. I was ready to sign up today to give it a try for the ambience at the Spavia Alamo Ranch, but now I don’t know if I want to bother with changing massage therapists or not, as now this is more expensive than a private session at my house. What a very disappointing customer service overall.

Very comfortable atmosphere, nice and zen! Nice people, great massage and facial. Money well spent…so book your apt today

Chronic pain sufferers! Look no further ***This is a long one but worth the read ***

I have tried countless massage places in the city, I've done the memberships, double monthly massages and even gone as far as private home sessions to try and find the person with the perfect touch. I am not exaggerating when I tell you I’ve spent the last 3 years going from place to place ultimately unsatisfied, whether it be the service I was getting or the lack of actual help my massages were delivering. In the end I cancelled the memberships and lost hope, still receiving massages from time to time just to “sort of” relax. My goal has always been to help ease some chronic pain I have, I’ve spent time in physical therapy, Arasti and chiropractor’s for this. It’s something I’ll most likely have for the rest of my life. I do know that massages can help, not only with the pain but also allow my body to relax. I received my first session here as a gift for Valentine’s Day gift, I had never heard of the place and didn’t really have high hopes based off the experience’s I’ve had over the last several years at other places.

However I am absolutely blown away by the service I received at spavia, the sweet lady’s in the front were very helpful and attentive. The center is clean, well organized and relaxing from the moment you walk in. In the retreat area I was taken to a personal high tech locker where I could store my belongings and already had a pair of sandals and robe waiting. Now let me talk about this for a second! When I say sandals and robe, I’m talking HIGHEST quality, the robe was lined with faux fur and had a nice weight to it, the sandals were thick (not those lousy foam ones you get at the salon) and comfortable, they perfectly contoured the soles of my feet. I felt they were sandals I could walk around in all day. After getting dressed in a private dressing room I waited back in the retreat room, the room is cozy with adjustable lighting and soft zen music playing. My therapist Liz came to the room and greeted me by name. Now let’s talk about Liz, my main point in posting this review was to just talk about her, but after my experience I feel there is a lot that needs to be commended here! Liz was THE BEST massage therapist I have EVER had, if there’s anyone who’s fit for the job of finding the therapist with the magic touch it’s me and I am here to tell you I found her! You can tell liz has been doing this for years and knows what she is doing. Her room is clean, well organized and cozy. She is communicative and attentive with the areas you are needing the most attention. During my one hour massage she was sure to quietly ask if her pressure was ok and quickly change it if I stated I was in any discomfort. She allowed me to enjoy my massage in silence and truly relax. There were several times where I told her how nice it was to finally have a therapist that seems to truly understand what chronic pain is like and where exactly it needs to be treated. She is extremely knowledgeable as-well. At the end we discussed my problem areas, she explained what could be the underlying issue and how I can’t continue to possibly help it at home in between massage sessions. If you are looking for a therapeutic deep tissue massage THIS is the place to go and LIZ is the person to ask for. I have never, in my time searching for a small cure to chronic pain, left a spa nearly in tears of joy and with chills. This is exactly how I left spavia. For the first time ever I feel my massage TRULY helped my body. I am so happy to have found the place that can finally help me. They offer memberships that work with every type of budget and need. I am so excited to become a spavia member and know my money will be well spent.