Speedway Towing, Arlington TX

It took forever to have somebody answer the phone they have really bad customer service and they stole $200 from me and didn't even tow my car worst experience I've ever had I would definitely not recommend this place

The WORST towing experience EVER! The worst customer service. Said they would be here between 12-4, got here 3 hours after. Don’t waste your time with them!

Absolutely worst experience of my life in regards to towing. This company is unprofessional, lacks integrity and good customer service. I choose to donate a car that is good to a charity and they were assigned for pickup. I was told they would pick it between 3pm-8pm and to have the plates, registration sticker off as well as personal belongings taken out. I called them around 2pm to make sure they were going to be coming to pick up the car by 8pm they ensured me they would be there and they would call 30 mins before they arrives. They told me at 7: 30 sorry not sure what to tell you we are super busy and we canceled your pickup. Our guy was in the area but we had to send him somewhere else. So basically they saw that they would make more money by canceling my pickup to go to another place. This company lacks integrity and I would not use them if thier only worry is helping the customers that will make them the most money. This means if you call them they will more than likely use any reason to get more money out of you. I ended up canceling my car donation and picked another charity and will make sure speedway towing is not the towing company selected. They don't even deserve the 1 star review.