Sports Medicine Clinic of North Texas, Dallas TX

Dr. Ali Ashraf is an incredibly caring physician. He sincerely looks out for the best interests of his patients. He is knowledgeable and skilled. You will appreciate his personal care and attention.

Dr. Bonsell and his staff, Denice Ramsey, have managed to waste 3 months of my energy and effort through their gross incompetence. I first contacted their office in July looking for a provider to work with me on getting insurance coverage for stem cell injections in my knee. Dr. Bonsell's staff agreed that they would work with me on this endeavor. After 3 MONTHS of effort, going and getting the appropriate medical records, referrals and finally getting pre-authorization from my insurance his staff decided that they would no longer like to pursue the avenue of billing insurance. Now instead they are demanding that I pay out of pocket, in cash, for the procedure. I hope people considering the route I am taking will benefit from this review and stay as far away from this clinic, and it's inept staff, as possible.

From my first phone call w/Denice (super sweet) to my appt.day w/OPAssistant Brett getting my prior MRI records etc.all together, my quick X-ray exam to meeting the awesome and personable Orthopaedic Physician Dr. Bonsell I almost forgot why I was there! After Dr. Bonsell diagnosed my painful SLAP tear, listened to alllllll my questions, explained everything thoroughly & devised a plan I left with a HUGE SMILE on my face finally knowing about my poor little shoulder-plain & simple-since I did this injury about 15 months ago!
I work in the medical field and I'm around all this, so believe me I think I know everything, but I don't. However, I do know how everyone should be treated. I know the truth & I absolutely know professionalism. As a patient this is what I got today. If you are hurt from any injury, or maybe a sport (I was boxing and I can still box!) or age (I have more of that than I want.lol) or exercising or wear and tear, or whatever it is, just come here!

Just moved to TX. Great staff, and very considerate doctor. Very knowledgeable and got the job done with my hip surgery. Highly recommend.

My experience is not very good. Dr. Stuart is an excellent doctor but his staff is lacking the skills of how to treat patients. I was supposed to see the doctor yestetday and was denied care because of payment. I left and requested that doctor return call to me so I could talk with him and the staff without telling anyone including me sent me my records. This action now leaves me having to find a new physican It is my hope that Dr. Stuart trains his staff on patient care and respect. It would be nice to retain him as my bone specialist but I refuse to be treated like I'm not worthy to be seen as a patient. Good luck and best wishes for the practice you really deserve to have.