SPS Guns, Carrollton TX

I’m honestly a bit shocked by a lot of these bad reviews because my own personal experience was great! Super friendly owner (Larry) and employee’s who know what they are doing. Walking into the shop to buy my first handgun (Slim pickings at the moment thanks to COVID) but still found one I liked and never felt pressured to spend more on anything.they were helpful and knowledgeable and friendly. Before leaving I asked Larry (Owner) about 6.5 Creedmoor rifles (Intended as a quick question) and we ended up having a really good long discussion.
Because of that and many other little things it just felt like I had been a long time regular customer and friend.

BEWARE! I went with a friend to buy two rifles from this store and they asked us for a $300 deposit in cash for both of us when we went to pick them up, they asked us for the rest of the cash payment but they still couldn't deliver them. Then when we went for them, they had the wrong rifles and they told us that it was those we asked for and obviously decided to return them but that the reimbursement would be between 3 and 5 days. In the end, the gentleman with his very " HARD" face tells us that the disaster was ours and that's why they put a surcharge of something more than $150, all of this when we asked if they had the rifles with every specification to our suggestions. And if we wanted the rifle we had to wait four months to make it and order it

Wow, bad customer options don't make them change their "Modbus operanding". I ordered a rifle and pre-paid, but the specs were wrong. When it is not in accordance with the delivery, they charge me 20% of the value of my deposit. In this way, a lot of money is earned, leaving the customer without the order placed and very upset. It is definitely not pleasant to visit them.

Went there a week ago. Bought two clips for my Ruger pc9 which there was only one in Texas after 10 calls to other places. So ok. Ruger gives one clip w/ the pc9.3 days later I bought 2 clips. Turns out they were the wrong ones. I didn't have receipt or the container they came in. I took them back and Larry took them back as I bought 2 more of the right clip. These guys are still the greatest old school company that still holds feet to the fire. This company will very well have hard to find firearm components. These guys are my go to. Not academy sports which has nothing. Probably at the rule of of top brass just like bass pro which I used to work for. Brass controls what they have or not. Sps is some really great guys. Larry ️ brother.

Crooks. I waited four months for my gun to be repaired only to have to come and get while still broken and pay them money to pick it up.

Every time I called they said nothing except it's still in queue with no timeline.

Don't come here for repairs or you'll regret it

Just know they can't stop people of color from coming in the store. However you are certainly not gonna be treated fairly. If there was a such thing as negative STAR they would definitely get it TISTECAR

If you’ve got questions, these guys have answers! They know their stuff and are happy to make sure you get it right. This is no stand in line big box store or high pressure sales force. Just some guys that know a thing or two about any pistol, rifle, or shotgun you’ve ever heard of. Nice doing business with nice people.

Owner ok, but his employee - either buy something now or get out. I'm not comfortable going in there.

Wanted me to drop off for three days and its only 10 minutes of work and wanted to charge me a full hour of labor. Hell, he talked my ear off for longer than it would have taken to do the job. For that price and time frame, I ordered the tool and did it myself for half the price. I've bought items there before and sure I paid a little more but I like to support small business. I go elsewhere from now on.

My brother had recently had his apartment broken into and got pistol whipped and kicked in the face numerous times.recently gotten out of the hospital, felt he needed some safety.we went to some pawn shops, and they wouldn't even allow us to look at the price because of how my brothers face looked.he got turned down even after offering police reports and hospital bills to clarify.after this my brother and i went to SPS guns and were completely at peace.they were completely understanding of his situation and weren't quick to judge.the selection was like no other and besides that they gave us everything we needed.responded positively and were happy to help.also offered sharpening of the blade anytime at needed! Definitely coming back for my brother and considering getting me one as well.

Charged me 20% (restocking fee? Haha) of half the deposit on a gun that was on backorder. They never ordered the gun and they didnt tell me it was on backorder before they took my money. Also, they cut me a check. Get updated with the times, and stop ripping people off.

Excellent gunstore, Larry, along with his 2 staff, very knowledgable, friendly, Gunsmith best in town.

Great service. My trigger was not reseting properly only took a couple of minutes for them to repair it.

The one old guy that help me seem to be nice said that the price was going to be 125 if nothing was wrong with it to $178 and up depending on what's broken they call me up 45 minutes later tell me that it was put together wrong it's gonna cost $178 I said what happened to the $125 if nothing was broken the guy said that he charged me for shop materials 50 bucks or something plus there's no time that they're open they go in there whenever they feel like it the worst gun shop place I have ever been to in my life I will never go back there again

Very knowledgeable staff, friendly, very well stocked. Enjoyed visiting with the 3 gentlemen. Will be back

Seemed like a nice shop but I couldn't look at anything due to the friends if the guy working there being in front of everything.

Had to take my gun in I broke a pin for the decocking. $297.58 later he fixed it. Can you say way over priced.

I went in to have some front and rear sights put on two of my handguns. They got the work done in 20 minutes! Very pleased and I'm going to see them again soon to have my M&P Shield night sights put on.

Larry is an old time hustler who offers very little money/credit for your used guns also the rates for gun repair are outrageous. They are not your friends when it comes to sales and repair. Look elsewhere!

Guys definitely know their stuff but will belittle new gun owners, and visitors to their store. Also very uncomfortable just being around any of them.