Starbucks, Magnolia TX

Always takes forever in drive-thru and inside.i always ask for xtra strawberries in my pink drink and they never put any strawberries every single time.when i try asking for more they give me an attitude

Plan to order ahead, use the app, wait in the drive through or find limited parking and walk up. They are busy but still greeted me with a smile and wished me a good day. My food and beverage were as expected and yummy.

My friend that I meet up here every week and we find the place to be clean and organized and the staff to be very friendly. Almost all of us go through the front door and order our drinks and then we go sit outside on the patio. The staff does not hesitate to bring her drinks to us outside or to let us know that they are ready for us to come inside and pick them up. I find that amazing because we can get together and visit and enjoy a good beverage, and sometimes a snack.

I haven't been here, but all the reviews look amazing and I wanted to up the average rating on the thing:)

The place is extremely busy in the morning but that's not a surprise. Good job to the team there.

If I could leave 0 stars I would. Ordered a very simple cortado which is 2 shots of espresso and 2 oz milk. Very simple right? You would think! These airheads took the order at the order line then when we got to the window the person there was very impolite and just bad attitude altogether. Then he hands us the 1st order and was dismissing us like we don’t have another order. I said I ordered a cortado and he proceeds to shoot me this gaze and said “what’s that? ” I said that it’s a 2 shots of espresso and 2 oz milk. So he stares at me I guess trying to process this in his head. Then turns to the other 3 people behind him to discuss this. They were discussing so long I just had to interrupt these boys and I told them I don’t want anything else from them. Ugh I just don’t understand how they are so incompetent to fulfill such order but will fulfill everyone’s complicated orders. So yeah, $8 something dollars for a grande caramel ribbon crunch. Very sad day! Will NEVER return even though I live close by.

Waited in line for 25 minutes and my nitro cold brew had more cream in in than actual coffee and was only 3/4 full

Takes too long to get an order completed. Sat there without my meal item, only coffe in hand, until cashier realized the reason I was not advancing, and game me the meal he had nearby for a while. Too many customers too little help.

This is the worse Starbucks I’ve ever experienced. Since moving to this side of town a couple years ago I do everything possible to avoid this location, but there aren’t many other locations on this area. Like others have commented, they take forever. Drive thru or walk-in. It’s always 20-30 minutes minimum and the order is almost always wrong. They have a “don’t care” attitude and zero sense of urgency. Today my sick wife asked me to get her a medicine ball tea, and they basically refused to make it. They told me that they were out. I asked “of the tea packed? Or lemonade? ” They responded “well we only have mint packets and lemonade but 80% of the other ingredients are out. ” But the tea consists of mint and peach packet, lemonade, water and honey. I asked if they could just make it with mint and steamed lemonade and they seemed annoyed and just responded. “No, we can’t, we are out. ” This is absurd. They are literally driving customers away. Management has to know this is a problem. This store needs serious restructuring.

So I went into Starbucks for an Uber Eats delivery. After waiting in excess of 50 minutes the order was still not ready and the customer was livid, as was I. The staff ignored myself and the other 4 delivery drivers in the establishment. They were extremely rude and dismissive of all uber/Doordash delivery drivers. This one young lady with short black hair with blonde hilights basically told me to go @$#% myself with the way she looked at me and said something inappropriate under her breath. The older, grey haired lady was also very rude and dismissive.

If this establishment and it's employees have no desire or fulfill the prepaid UberEats and Doordash deliveries at all, then please turn off the order receiving tablets for the day or opt out of the service. This location has cost me $30 in orders and another $20 in gas and mileage. Go to the starbucks across from the WalMart between woodlands parkway and 2978

Despite me ordering either water or cake pops everytime I visit I must say they never fail to disappoint:)

Has to be the slowest starbucks in the world. How can you moblie order something 20 minutes in advance and it still not be ready when you arrive? It's iced coffee. Not a steak dinner.

The guys and girls are so friendly in this Starbucks and are amazing at remembering everyone’s names! Drinks are always on point and they have wonderful ideas when I don’t know what to order!

Recently I thought I had dropped some cash on the floor so I went back to Latrice the manager and asked if anyone had handed money in! (People are very honest in the woodlands) anyhows she misheard me and asked me “How much cash do you need! ” As she reached in her pocket! I was laughing and amazed at her kind hearted gesture.

I found the money later on at home!

Wonderful Starbucks with the best staff!

Excellent customer service! I came through drive thru on 10/8 with a large order and a few complicated drinks within an hour of closing, and let me just say that I was beyond impressed with the service. Troy and Gaff weren’t only patient, but they were fast and efficient. No mistakes, no confusion, and they were super nice. You guys deserve raises! You guys went above and beyond customer service, thank you so much!

Its not your typical busy Starbucks, because its more of an drive thru. The employees are great, its not to crowded and plenty of seats outside.

Whoever was working drive thru August 30th around 11: 30am is AMAZING! I didn’t get their names but they both deserve raises!

You do NOT want to go inside to get your coffee if you are in a hurry. At least 30 cars have gone in drive thru verses 1 person getting their coffee inside. Will never come inside again no matter how long the drive thru line looks.

Found suspiciously short hair and weird dark bits on the lid of my coffee cup. You do the math.

Normally fine, possibly a new employee.

Handed drink with a lid not secure. Drink exploded in my car as I drove off. Train your staff better, it is not that hard.