Starbucks, Houston TX

My experience at this location is usually always pleasant. I’ve never had any issues. However, today the store manager by the name of Noehly alongside a male employee whose name I wasn’t able to get were extremely unprofessional. It appeared they may have been having a rough morning, which I do understand but giving patrons unwarranted negative energy is never acceptable. A manager should always prioritize professionalism, so that it then sets the tone for all staff to follow. Disappointing.

Great Customer Service! Jackie was truly helpful. I was visiting here and plan to come back to this location next time I'm in town.

I really do not understand this comment below me. I have been going to this Starbucks for over a year now. All the workers here know me by name and I love the service. Have my three drink orders out in less than five minutes! I personally just feel that people need to vent out, but not like this. Giving out companies bad reviews and false information on their employees. Truly unbelievably sad. Hope things get better for Ms. Bass, and her lengthy one star reviews everywhere she steps foot in.

Excellent service at this location! No tables or chairs though. Just get your coffee and go.