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Steele Hyundai of New Braunfels

Address 485 S Business Interstate Hwy 35, New Braunfels, TX
Phone (830) 632-2200
Hours
Tuesday8:30am-7:00pm
Wednesday8:30am-7:00pm
Thursday8:30am-7:00pm
Friday8:30am-7:00pm
Saturday8:30am-6:00pm
Website www.steelehyundainewbraunfels.com
Categories Hyundai Dealer, Auto Parts Store, Auto Repair Shop, Car Battery Store, Car Dealer
Rating 4.8 16 reviews
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Steele Hyundai of New Braunfels reviews

16
Sort by: date highest rated lowest rated most helpful
Evelyn
January 24, 2022 1:43 am

After having owned 6 Hyundai’s for the last 22 years and driving my 2006 for the last 16 years, the service department at Roger Beasley Hyundai is the best I have ever encountered. Thank you for your great service.
Evelyn Hart-Blake
New Braunfels

lucky
January 14, 2022 9:34 am

Such an easy and seamless process! I was in and out of the dealership in an hour and a half! Thank you so much Preston! I love my new Tucson!

Katy
January 08, 2022 10:20 pm

Awesome experience! Especially with Josh Leal and Rick Medellin! They were friendly and very helpful, made our buying process really smooth without waiting for a long time to be done… Highly recommended

Hung
January 04, 2022 4:57 pm

Please make sure how much your car is worth before trade in. Base on Kelley Blue Book my car market value is around 25k-26k, so they undercut and offer me 20k for it with a straight face. At that point it's not even about the low offer, but just straight up disrespectful. Their customer service was great, but your best interest isn't on their list.

Lisa
December 25, 2021 8:44 am

Great customer service, no pressure, fair pricing. Ask for Preston he is excellent, knowledgeable, friendly can’t say enough nice things about him and the dealership.

Alina
December 24, 2021 7:01 am

I got in a car accident about three weeks ago and my car was totaled. I was in a rush to find a new vehicle since my rental was only given to me for so long. We went to several Nissan, KIA, Mazda, Toyota and Hyundai dealerships to shop around. I never actually visited this particular dealership because of the distance from my house but I called in and got transferred to Fred Armitage. He was friendly as can be and extremely quick in his responses sending photos, videos, the window sticker, along with answering all of our questions.

When I told him the exact exterior, interior, features etc.that I wanted, he kept an eye out for new shipments and continuously followed up with me. He was extremely persistent without being pushy.

We found a vehicle that was a little less expensive elsewhere but we ended up buying the car through Fred in RB New Braunfels because of his customer service. I left the dealership with my dream Tuscon and it was all because of Fred and his team at Roger Beasley!

Roland
December 22, 2021 7:46 pm

The team here is outstanding. Everyone made the buying experience great! I had no issue, in fact they went above and beyond to make the process stress free. Shout out to my guys Paul & Ryan.

Trisha
December 14, 2021 5:42 am

I had a knowledgeable and friendly salesman, Ryan. I am satisfied with the transparency of the options and with my purchase. I love the 100k warranty and would definitely be a repeat customer in the future. I made an informed decision on my purchase and I walked away with a fair deal.

Paul
December 12, 2021 5:15 am

Once again, Steven and the service team went above and beyond to accommodate my wife and myself. Coming from out of town, we were in need, and our service was complete in just a little over one hour and we were on our way to continue enjoying the rest of our mini vacation. Back on the road before 9: 30am.
For sales and assistance, no one better than Steven Jenca. Roger Beasley has assymbled a winning team. The place to get your new Hyundai.

Kristyn
December 12, 2021 2:05 am

Preston was awesome! He is very professional and easy to work with. This was the shortest amount of time I have ever spent at a dealership getting a new vehicle which I really appreciated.

Roy
December 12, 2021 12:23 am

Customer Service was superb in taking care of business with the situation on our vehicle. Unfortunately, the maintenance shop were not able to return vehicle in time due to parts were not at location. They had to request parts from another location, returned vehicle almost a week later for pickup. It might be a pain not having vehicle back on time but I know the vehicle is in good hands that I won't need to return for additional repairs in the future.

nathan
December 10, 2021 7:21 pm

This place is AMAZING! Stopped by just to take a quick look at a car, not planning on purchasing that day. The staff were so nice and not pushy. Ended up purchasing the car and they made the process fast and easy unlike any other experience I've had! I didn't sit in there long but the little time I was in there seeing how the staff worked with one another gave me an even better feel that I was purchasing from the right place. I plan on coming back for my next purchase.

Mel
December 09, 2021 11:13 pm

Hands down the best car buying experience I've ever had. They are completely transparent. The price is the price. No extra fees or pricey options are added later. No haggling. Seriously no hassle. Mr. Tim Burns set us on the path via internet sales, Mr. Fred Armitage helped us at their New Braunfels location, and Mr. Richard Medellin assisted us with financing. Super friendly and efficient. Come here for a quick and efficient transaction. Highly recommend!

Shayne
December 02, 2021 3:40 pm

I would give them 100 stars if I could! We felt welcome as soon as we walked in the door. Fred took great care of us during the whole process. We had a positive, no hassle sales experience and were able to walk out with a new vehicle that met our needs and our price range.

Shout out to Ricky in management, who sold me my second Hyundai, years ago. He made sure we were taken care of and checked in with us during the process.

And shout out to Rick in finance. Finance can be stressful, but we got through all the paperwork and even shared some stories and laughs.

I cannot recommend Roger Beasley Hyundai of New Braunfels enough! Stop by and see them, they'll treat you right!

Cristina
November 23, 2021 9:46 am

Preston did a great job helping me find and get my dream car! I was very satisfied with the friendly service and how I was not pressured or brought into any extra added/unnecessary fees!

Mersadise
November 08, 2021 8:04 pm

Wesley was awesome! He was very consistent! Great communication and awesome customer service. He listened to what I wanted and the needs I needed in my dream car and he got me through the process of getting my beautiful new car I love it and Hyundai in New Braunfels!

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