Storage Sense - College Station

The front desk attendant was very sweet and kind, she answered all of my questions and concerns.

From a customer service standpoint the manager at storage cents is a wonderful young lady who is very helpful and very personable. The facilities are generally good although a little crowded at times and about the only complaint that I have is that the gate is often broken or wide open for people and therefore reduces the security. But I have never had any issues with people attempting to break into my unit

Your office manager was great even though she was dealing with several walk-in traffic. She handled efficiently and with Patience and even though one customer was rather rude.

Customer service helped pick the perfect size based on my requirements. Move out was simple and easy!

They kept me updated on my storage unit and ensured that my personal things would be safe in their possession. They also recommended on what I could do to keep my possessions safe.

Got first rate customer service from Candace at College Station location. Would for sure recommend Storage Sense!

Wonderful owner (Candace) she did everything perfect and is a warm and welcoming person. Thank you

Great experience. No issues at all. Candace is wonderful - excellent customer service and very responsive. I would recommend.

Once Storage Sense took over, they really started caring about the property and it’s appearance. We enjoyed the consistency and availability of office staff, and communication was always great. The ability to park multiple items in one parking space was convenient for us. I only give 4 stars because the bamboo behind some of the parking needs to come down as it harbors frogs and critters (as bamboo normally does) and that was an issue for us. However, office staff did reassure us that it is on their list of things they are working towards. Otherwise, 5 stars and would 10/10 recommend.

Local representative Candace was pleasant and made it easy for me to get extra storage space when my need for space increased.

From beginning to end, the process was simple and easy for renting a unit. Candace was great and made it super easy!

We walked in with a couple questions and they were answered immediately! We signed up in that same moment and the process was super simple. The lady at the front desk is a really good worker with great customer service!

Candace was a pleasure to work with. Over the phone reserving our storage space and also once I met her in person. Great experience with no problems.

Aniya Elmore is very helpful. She assisted and very friendly. Thank you for all your help.i just started with this storage service and I already love it! Thank you!

Avery Brown was amazing, helped me tremendously in securing the correct unit for my needs!

Aniya Elmore is so friendly, nice, and helpful. I love her a lot. This is the first time I’ve met such a nice customer service agent. And I accidentally knew that she is the property manager! Can not imagine how friendly and nice she is when she is a manager! Love her! And live the service here! If she gets promoted soon, I am not surprised!

Need to take care of the mice/rodent situation before raising the monthly rate, which we were just told was happening.