Stripes, Houston TX

The food is good, the customer service is very nice and bathrooms are clean. The cashiering could be faster but there are alot of needy customers who take a long time. So overall, I like this place.

Worst customer service ever it’s not wise to have two new people at a location by them self now I’m riding to the nearest gas station with my tank on E because neither one of them knew what they where doing and the one with the dreads kept rolling her eyes and smacking her lips because she was frustrated she didn’t know what she was doing I wish I could catch her name but I didn’t see a name tag please get rid of her taking a payment I’d the most simple and easy task ever

2/10/2020 6: 20pm

The only reason I am leaving 1 Star is for this review extremely rude staff I was trying to ask a simple question and the 2 African American ladies working were very rude and acting as if my question inconvenienced them when it was only regarding the payment for the fuel I purchased, And beyond DISGUSTING restrooms I don’t know how they have a log of “cleaning the bathrooms” when they are definitely NOT.there was toilet paper all over the floor and every toilet had either mold or a dirty black ring in it or was out of order. The management in this place needs a big improvement on staff.

Asked someone to get me some snacks late at night, when they got home those snacks were ALL expired. The 2 cheese strings and the lunchables. Cheese strings were about 2 weeks old and the lunchable was a month a half old. I bit one of the cheese strings. Hope I don't get sick.

Nice and efficient staff. It would be 5 stars but they don't carry Vuse cartridges like other Stripes locations do.

Gas pumps are always broken. Even the ones that are not marked don’t work. I had gas spill on me once and I said never again.

Cashier very rude unlike most Stripes I visit. All of these employees need an attitude adjustment. The food was pretty decent though.

This store is supposed to be open 24 hours but the young lady locked the doors and is in the back with her boyfriend talking if that isn’t unprofessional I don’t know what is

We have had several encounters with a short and hefty woman named Felicia. She decided to throw a fit when asked to give a receipt for a purchase. Felicia should learn how to give a receipt for a purchase and not act shocked and start calling people names when she gets paid too. Have called the store before about her childish behavior but i assume she was never properly disciplined or it wouldn’t be a continuous issue. Will be calling the GM

Worst stripes ever In the food area. Theres a little black girl that takes orders and makes them in the morning. She takes like 4 orders and then starts to make the orders. So i had to wait for a long time to get my food.

I give this place 2 stars only because the employees here are very rude, I nicely asked the guy in the kitchen area how much are the plates and he didn’t once look up and just pointed at the display with the ugliest face he could possibly make. Then when the woman rang us up she said here’s a bag to put your groceries and tossed the bag on the counter. Overall the store was well kept.

This location is trashy and GHETTO! The food station. Food looks OLD. Staff is overly unprofessional. Coffee is weak an hardly ever full in the coffee machines. Thumbs down one star

Well when them just open this gas station everything was good the food the fountains drinks the gas pumps and now it is a mess nothing works good every day 3 or more pumps are out of service and others without paper receipts and we found sodas can expired.

If a big black lady is taking your taco order, go somewhere else. She has screwed up my order twice and she always takes forever. You're better off going somewhere else for your lunch.

Older short Team member "Connie" cut the entire taco line so that one of her personal friends could get her big order before everyone else actually waiting because she was in a "hurry "like no one else is. Team member on taco wasn't getting any help and needed it. Cashier younger woman was really nice and helpful, food personality. Didn't see her name but it ended with "qua" I believe, also a great employee

Extremely rude. They lock the doors before they are supposed to be closed. My 11 yr old needed to use the restroom and get something to drink and the employee said I don't care. Definitely will never go back to this location.

This location requires a manager that understands customer service, they are terrible at taking care of customers coming in to give them their money for their products. Total ignore u while on line. While at register. Take forever to check out. Where is the convinience at this "convenience store"?