Subway, Azle TX

There were 4 employees behind the counter, the one guy took my order and proceeded to make the sandwich all the way, veggies sauce everything. So now my food is ready, and they just let my wife stand there, hadn't even asked for her order. Just about the time my sandwich was done, 1 employee started making an online order sandwich. So at this point, my wife has had enough and just walked over to me and said never mind I'll get something from somewhere else. The cashier heard her, and said they were sorry, but online orders come 1st, I promptly replied does it take 3 employees to make 1 six inch online order? Sad thing is my wife is a nurse and was wanting to get 2 sandwiches, 1 for now and one for during her shift, the employees lack of customer service cost this store 2 sales last night, but it has now lost all of my purchases going forward, and I used to get food there at least once a week.

My order came with four foot-longs and one kids meal. All of them were missing something. The kids meal didn’t have the juice or applesauce. There were a a bunch of young teenagers that could NOT handle having a rush. There was zero managers in sight. They all looked like they had no idea what they were doing and my almost $50 order wouldn’t have been completely wrong.

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Ordered 4 foot long subs and a kids meal online. They somehow managed to mess up every sub except the kids sub. But the kids meal was missing EVERYTHING but the sub…. No drink… no side for the kid…. No crazy or hard directions where given and still somehow still didn’t add stuff on every footlong from extra meat, veggies, type of meat. So Spending extra for extra stuff and not getting it was a waist of time. I’d never tell anyone or order ANYTHING ONLINE for this subway ever again! Nothing but kids playing behind the counter not giving any attention to what they are doing… waist of time and money! ————————

Delivery order. I added and paid for additional cookies that were not delivered. Ordered and paid for a vitamin water that was not delivered. Not the first time order was not correct.

I've been to both Subways in Azle in the last few days and let me tell you I will chose the subway inside Walmart any day over the other one down the street. The manager is an absolute sweetheart and treats her customers beyond right! I will gladly fight the Walmart parking lot traffic just to come here. Most of the staff are pretty sweet too which tells me she probably trained them!

Will never eat here again. Great service, but the food made me sick never again.

The protein bowl was a very small salad for the price of a foot long. That's what I get for trying to eat healthy at a fast food restaurant.