Subway, Garland TX

Look at all the bad reviews at this location and now they are asking you for a TIP at checkout! Tips are given when earned, not asked for! Your employees should be putting out high quality work regardless, if you think they deserve more then you pay it Subway! Too many new sandwich shops popping up, I’ll be trying them all instead of going to Subway from now on.

5: 41 pm literally the man had more attitude then a teenage girl. Slammed everything down and seemed to be bothered that he had to do a job and give us attitude the entire time. Someone already mentioned him underneath. Weird as he was checking us out to give us the total, he walks away and starts cleaning up the mess while nodding his head side to side (basically saying no) in the middle of checking us out so we’re just standing there waiting for the total.

Worker called me a ma'am. I am a dude? And also put the wrong ranch on my sandwhich, which was a veggie delite and she made a comment about how while i got the veggie, my partner got steak which made me feel unwelcomed

Me and my wonderful family walk into subway at 7: 17. He asked us did we have an online order twice after we said no he already had an attitude when we first walked in. Once he started walking towards to start making the sandwiches he slammed open the case that covers the ingredients. He started making the sandwiches with a lil sassines and attitude. My mother told him she didn’t want it toasted and he didn’t listen and he just put it in their and she said I didn’t want it toasted he took it out and slammed it on the counter. After that he coughed without covering his mouth and continued making the sandwiches. He wrapped up the sandwiches while still coughing everywhere without covering his mouth. My mother said she didn’t want her sandwiche no more because all the germs that were on the sandwich he got mad. He tried to give to give the sandwich that was coughed on to the customer behind us. He said out loud anyone have turkey he said yeah and the customer wanted two different meats on his sandwich the employee unwrapped my mom sandwich and he open and looks like he was about to use the coughed on sandwich for the next customer order. We walked out after. It was not a good experience it was very disgusting and will not be going back.

The only guy that seems to work here has been practicing his mean mug in the mirror. You'll know him as soon as you walk in.

The quality of the food sucks here too, over and over again. If you want a fresh sandwich try down the street at the Buckingham location.

1. Hair in food
2. Messed up food
3. Employees and managers were beyond disrespectful.
4. Worst subway I have ever eaten at and I've been to some really bad ones

They didn't even ask me what I wanted on my Sandwich. They opened my Sandwich with their bare hands to put ingredients. That I wanted to ask them. When they straight up Closed the Sandwich, cut it and wrapped it. Not even Saying? Would you like salt and pepper? Search terrible service would never recommend anyone to come here ever again.

Service was horrible. Only 1 person working doing everything who never spoke, smiled, greeted you, anything. Then most of the veggies were scrapings in bottom of pan that looked very old. Guy also tried to charge us more than price listed. Now remember why haven’t gone to Subway in long time & switched to Jimmy John’s. Save your time & money.

My bf and I came here a month or so ago for the first (and probably last) time. We walked in around 6: 30 or so and the guy behind the counter said something about "closed" but as it was pretty early in the evening still and no sign on the door or anything I just figured I had misheard him. Still not sure what he said so who knows.

Anyway, we ordered our sandwiches and I have to say, the whole ordeal was without a doubt the strangest interaction I've ever had in any restaurant ever. There was just the 1 guy there and just us for customers but at several points while making our sandwiches, he just stopped and stared blankly ahead. I got a philly cheese sub and my bf got a spicy Italian. When we have ordered the same sandwiches at another location (Rowlett- highly recommend as it's not far from this location & the experience was a lot better) they asked us what type of cheese we wanted, if we wanted our subs toasted, what condiments and vegetables, etc. This guy didn't ask any of that stuff, just went along making the sandwiches while occasionally pausing to stare off into space for a solid minute or so.

I don't believe he spoke to us other than whatever he said when we first walked in and a couple of times he kinda glared at my bf but to be fair I'm not sure if he meant to glare or what.

The food was fine, no complaints about that but the entire experience was just so bizarre and awkward that I don't think we will be going back lol

DO NOT COME TO THIS LOCATION!

UPDATE! Again: the previous lovely worker is gone and the original incompetent guy is back. He touched the screen in between every order without changing gloves and purposefully gave the smallest amount of vegetables possible and only would get the grossest wilty pieces he could find. He then kept lingering around my children and making us very uncomfortable in general with his malicious glare. I don't know how he's still employed here years later. Perhaps nepotism or pity, either way, he needs to go.

The food is fresh but the man who has been there (not the owner) the last several times I've been there acts like he's high or something and never understands me. Every time I've asked him to cut my kids sandwhich into 3 instead of 2 and he always looks at me with a blank stare and cuts into 2. My 11 year old son is convinced this man can't count. This has happened the last 5 TIMES I've been there. I love subway and the owner is not super social but efficient and always correct, but this worker needs to go. He's either incompetent or strung out every shift. I will try one more time to just have him not cut it at all and see if he can manage that simple instruction. Will update my review if he fails or succeeds at this one simple instruction.