Subway, Llano TX

We don't do "fast food" very often. My daughter was craving a meatball sub. Never been to this location before. The employees were so nice. They engaged with my 10 year old and made her feel like her choices mattered. The staff deserves a raise. The place was clean and organized. I'll be letting people know this location is lovely.

Closed at 7: 15 PM on a Wednesday night. Church night. I do not understand this. Even if shorthanded, managers, responsibility is to be there when no employees can be there. You agreed to do this when you accept the general managers job, if you can’t be there seven days a week from open to close because you’re the only one that works for them, then you’ve got bad ownership and you shouldn’t be a general manager anyway. Work ethic Today is horrible.

Couldn’t even get food because the worker turned our 5 person family away. She was making the man in front of us a sandwich and started going on about how she she couldn’t serve us. Her reasoning was that it was only her and she “couldn’t even understand how she was standing” since she was so tired. She also talked about how she wasn’t paid enough for this. We had to ask if she could at least make one sandwich since the rest of us were fine just getting Sonic around the road. She complained the entire time she made the one sandwich. If the worker was tired and sick, then management should’ve taken care of it. Bad service.

Place is a gem! Managment is great! Krista is awesome! Sandwiches were top notch. The place was one of the cleanest Subway’s I’ve been to. Thanks for being above and beyond.

Since no stars aren’t an option I had to go with 1. I went in at 7: 56pm. There was one other customer and two employees. I waited my turn patiently. The female EE left for a break on her phone. The male finished with the other customer and never acknowledged me. He chose to start cleaning up instead. I continued to wait and at 8: 09 he still had not acknowledged me. I put my chips back and walked out. Neither ever spoke.

Wish I got the guys name but I just left and got a footlong grilled chicken sub. Best I ever had with exemplary service. If I wasn't broke from moving I'd happily give him a nice tip. He was patient, friendly and professional especially since kids were running around as I stepped into restaurant. Thanks. 5*****

Sunday, noon, one couple there when we arrived. On cane in as we tried to order, so not busy at all.

Out of vegies for sandwiches (except lettuce, abd who cares about letuce) short, chubby girl was rude to everyone in line. Guy whos only job was to finish the sandwiches forgot the sauces on them. The monster and the champ. Both missing anything to keep them from being horribly dry.

The Good, they actually had more than one type of bread for a change.
A larger guy at the register. Friendly and welcoming. The only emoyee out of the three that made you WANT to do business there.

In general, not a place that is welcoming.

I have been to alot of subways but this one is always good and consistent. I love how they make my sandwich. Friendly staff and relaxing environment.

Unfortunately they were out of my only sandwich choice by them (meatball marinara), so I had to figure out something else to eat. A bad predicament when there's a line behind you as a customer.

I don't know when they added (personal-sized) pizza to the menu but, they hit this addition out of the proverbial park! I am not a fan of crispy crust pizza so I was thrilled when I bit into this place's pizza crust and found it to be sandwich soft. I hope Subway never takes their sandwich-soft pizzas off the menu as it was delectable for me.