Summit Dental Center part of Brident Dental & Orthodontics, Pasadena TX

Staff is always so friendly, polite, helpful and explain all the treatment to detail. Definitely would recommend!

They have a great staff they answer any questions any concern you have they have a great front desk. Veronica she help me with any questions that I had.

Took the day off to take my son to the dentist, booked an appointment over the phone with their call center. When I showed up they had none of my information on file said I had no appointment. The lady at the front desk said they could still take us in if we wanted to wait. So when I asked for the wait time I was told less than an hour, after sitting there for over 2 hours we left. What a waste of time, first and last time.

Service here has been absolutely horrible. Please run away from this place. Less than two years ago they did a root canal. The crown has since cracked. Their own doctor presented a treatment plan and confirmed something had been done incorrectly during the original treatment.

He specially stated the crown shouldn't have worn through in such a short period of time. No mention of the need for an endondontist was mentioned. A date was scheduled where the company was going to fix the issue until "corporate" got involved.

The doctor who did the original procedure was no longer with Summit Dental (Brident Dental). The company simply doesn't want to take responsibility for something done wrong by one of their doctors. After weeks of delaying treatment they've made several different requests.

At the end they sent me to an endodontist and fabricated lies stating, "this was recommended by the last doctor you saw. " Brident Dental has taken numerous steps to cover up their wrongdoing, ultimately refusing to offer treatment.

The manager was great and communicated well. She tried to get the issue resolved. Clearly she too from our conversations agreed something was done wrong. Ultimately, corporate got in the way and refused to take responsibility.

The turnover of doctors here is crazy but understandable. Clearly there's fundamental issues with this company and how they operate. Their bottom line isn't for you, it's against you. I'd highly advise anyone considering this company to go elsewhere.

Great service, all the people working are so nice and generous and are always willing to work with you whenever you have a question or problem.

When they’re in severe pain waited over a hour in lobby then another 30 in the back, didn’t give me much detail just said see a surgeon so I paid to be seen and no further details. I went to Eagle dental in LaPorte and they extracted my tooth and had great customer service. Don’t recommend this business at all not very friendly or helpful at all.

Great place to have your kids dental work done people are super nice and pediatric doctor is awsome! Other than the long wait time I love it here