Sunbelt Rentals, Arlington TX

If I could leave 0 stars I would. Our company was robbed by the manager Jay in Service for $600. We have been renting lift and insulation vacuum equipment from this location for years … years. Thousands of dollars in business without a single issue ever. Not once have we ever brought back a damaged item (we have rented this specific item over 2 dozen times). We have rented faulty equipment that we have had to bring back on multiple occasions, received damaged attachments the list goes on and still, still we have stuck by and done business time and time again with this location. Without any proof or communication we were charged for a “damage hose” that was returned in the exact condition that we received it. Jay did his best to show his incompetence and desperation in this outrageous attempt of stealing money with no proof or evidence, stating that we would have to speak with Jennifer the manager about a credit back…. Jennifer is out until Tuesday … Manie stated he would call back … no call back. Hope Jennifer can get this placed turned around because it has gone disgustingly down hill in the last year. Jay the service manager, and the new crew in the back are robbing people blind without any recourse or care from upper management. There are many other equipment rental companies in the area to do business with that will not stoop to this low level of business practices. We will NEVER do business with Sunbelt rentals again. If do have a account with SB, DO NOT RENT FROM THIS LOCATION!