Sunshine Nails, Houston TX

So today is Sunday, and of course I’ve been coming to sunshine nails for a while now. I originally came to get two nails fixed but also wanted my nails cut down and a color change, so after waiting for 15 mins the guy finally comes after grabbing my color I chose and then goes to tell me “oh no we don’t have time to do all of that today we are busy, you would have to make a appointment “ since I’ve been coming here over 6 months ago I HAVE NEVER NADE AN APPOINTMENT! They just lost a loyal customer! I really do hate it but no I just can’t and won’t deal when my money is good anywhere!

I've been coming here for years (but with other people working here). I always came to do my pedicure here and I love it. Yesterday 06/10/2021 for the first time I did my Gel Manicure (Alaya) did it. OMG she did a great job. Thanks a million.:)

Went in for the first time for a full set ombré and pedi & absolutely loved the work they did. My husband even thought they looked nice! Going on vacation so wanted to try something different, I usually just get manicures at a small place near my home but was recommended by my sister who usually gets full sets. Service was very good my daughter who is 3 years old got polish mani and pedi and her nail tech was very patient and sweet!

Go see Henry! He's amazing and your nails will last for over a month! They could up their pedicure game.

Well this use to be my go to nail salon until today. I literally got my nails done a week ago and my nails were all lifting and 5 had already popped off. I called to speak to the owner and he said to come in and he would fix them. So I went in and they said to just do a new full set because the price os the same to replace 5 nails. Ok I figured that was what they were planning on to begin with seeing as the other 5 still on my nails were lifting from the edge and would come off like the others anyway. So after literally 3 hours and 3 different people my nails are finally done. I then go to the counter not really expecting to have to pay seeing as just literally a week ago I paid 70 for my nails the lady says 15 I'm like that is fair. I was going to tip that anyway. I hand her my card and she gives me my receipt. It says 50.00.50.00 after paying 70 last week. I was already late to get home to let my dog out so o signed and left. I was so upset. That was the last of the money I had in my account and so irritated at how my nails turned out. They feel lumpy and they don't at all look like the design I had prior. It sucks to have to find another salon I use to love them but to go and charge me full price when it was their mistake I won't tolerate not to mention nor even doing a better job the second time around.

I love this salon. Kevin always does a phenomenal job on my nails. He takes his time to always provide great quality nails that look good and last. The prices are very reasonable, which I love as well. I'll continue to be a customer as long as I'm in the area!

Anayla I think was my nail techs name (sorry if it's wrong I'm terrible with names) but the place is very nice and professional and their work is amazing

I honestly loved this place, they did my pedicure nice and it lasted weeks and I did my acrylics! One of my big things with my acrylics that I have anywhere I go is that they lift as soon as they grow out but let me tell you I went a whole month without getting a filling and not at all did they lift, they would have lasted me longer if I didn’t change them. I’m definitely going back for that same quality. One thing that did bother me a bit was the wait to get them done. But it was Sunday so I understand it being busy.

Bad customer service walked in no one asked what I needed, and when I did ask for prices the guy looked annoyed. Not getting my nails done somewhere with that type of attitude.

Definitely the best nail salon in the area! I’ve never been disappointed with my full sets and pedicures. Will not go anywhere else, highly recommend.

Vy did a great job on my nails and dealing with my pickiness, she's very patient and she will definitely give you what you want!

Love Sunshine Nails! They are always friendly and have the best selection of top quality nail polish!

I love coming here. Every time I get a great nail set. Never disappointed they take there time and make your nails look A1. Will continue to come here. ️️️

I got a gel manicure here one week ago. Three nails are chipping away. Some of my nails are thinner than others. I went in and spoke with the lady at the desk (she is the one that did the manicure) and she asked what do you want me to do? I told her that I didn’t want all of them to chip or break. She offered no resolution other than to tell me that the gel is just polish and that happens sometimes. It’s funny I’ve never had this happen before after 6 days!

I feel like they are cheating people out their money. She charged me a totally different price from what the board had listed. If I hadn't caught it they would've got away with it. Claiming it's for short nails like my nails wasn't short. I might give them another chance and then update idk we'll see.

I have been coming to this location for 4 years and I have never had an issue before until now.
I am not a regular customer. I mostly do my nails on my own, at my own time and at home because I stay busy all the time. Every two or three months I come in to get a very nice mani and pedi done, get my cuticles removed and just make my finger nails look a little more appealing because I use my hands to type a lot.
Today, I showed the guy who helped me an image of some nails I saw on Pinterest. It was regular polish on all nails, with one differed from the rest. Mind you it was not a complex design at all, just a different nail polish with some glitter on top and that’s it. He seemed annoyed by my request of color for that different nail. He then started putting on an old glitter on top and it wasn’t staying put, all it needed was some nail thinner to smooth out the glitter polish we needed to use, but instead he said "I don’t think this is going to work honey". I told him "Ok, that’s fine, I can do all the same color then if that’s the only glitter color you have available”. To which he replied, "So what you want me to do? ", I told him "Go ahead and do all same it’s ok". When he finished, he said I had to wait 30 mins because it was regular nail polish and it was not going to dry soon. I mentioned to him that I’ve never had to wait that long for nails to dry, they usually get them done and once finished they move me to a different section and they turn on a light for my toe nails and finger nails, ten minutes and I’m out. He again told me, it was going to take a long time. I didn’t want to argue so I said okay and ask him to charge my card but he said he was just going to put it to the side and I could pay later.
At this point I was beyond annoyed by him. I understand the way they work, they try to get you to upgrade to a different product/service every time, which a lady mentioned to me when I was getting my pedi done.
I know the guy does a great job with the other nail styles because he has helped me a few times before. I do not understand why not give the customer what they are asking for? Why did I get attitude when I asked for something, isn’t he supposed to give best customer service possible while at the same time provide great quality work?
Needless to say I was not happy with the end result. One of my polished fingers ended up with polish on my skin, he did not even care to clean it up a bit.
And since they like to speak in their own language while helping their customers (just like in every other nail salon), I’m sure all the employees knew about it because when someone finally charged my card, I didn’t get charged for the services I got, I paid less than the amount it was supposed to be. My nails dried up in 10 minutes, just like every other single time.
I am never coming back. I know me conducting business with them does not affect them, I just wanted to share my experience so everyone is aware of it, and maybe the owner reads this post and can do something about it. I do not know the name of the guy, but he has been there since I started coming to this location maybe even before.
One bad experience is all it takes for businesses to lose their customer’s loyalty.only thing is not all employees understand what it means when they behave a certain way to a customer and what consequences their actions may bring into the customers perspectives.

First, If you have a business in beauty your nail salon should be up to date with the latest trends.that's why I stopped coming to them months ago. Came here to get a refill and pedicure today 07/19/2019. I was getting pedi done when I asked if they had glow in the dark polish (for the second time) the ladies froze and looked at me as if they didnt understand what I was saying. When the male nail tech rambled something and I wanted to make sure I understood what he was saying he appeared at that point to raise his voice? I just wanted clarity but what seemed to be him shouting I left that establishment. I will pay for disrespectful service!

Awesome customer service! Great attention to detail for both my wife and I! Even though we came in on a busy day they were attentive.

Let’s start with the pros.
They did a decent job on my nails and toes. Just simple, one color, no designs or anything fancy. I don’t like all the crazy stuff. Toes were much better than nails but it wasn’t a terrible job. Wasn’t the best but wasn’t the worst. They offer complimentary beverages but so does every salon for the last few years. They are nice enough. Don’t really speak much to you but that’s fine with me since I just like to relax anyway. They seem to care about not hurting you as my pedi tech stopped immediately when I flinched but it was just because I am super ticklish. The stone massage was nice too.
Now for the cons.
Since they charge about the same as everywhere I have been, I would think they should have more updated stuff. Their chairs that the techs sit on are falling apart, the massage chairs are old, rough and worn.the customer chairs for nails are uncomfortable and scooting it to the table made me nervous that it was going to break underneath me and I weigh 135 lbs so it’s not like my weight was crushing it. Also, as soon as you walk in you are hit with an overwhelming smell of chemicals. It smelled like when people used to get perms and the chemicals they used on that. I know nail salons have a smell but this was pungent.

I was really hoping to find a nail salon that I loved and could bring my family to since moving to the area but I think I’ll keep looking.

I have been coming here for a while and Kevin does a great. I wont let anyone else do my nails. If you come here, ask for Kevin, that's all I can say.