Supercuts, Benbrook TX

Wish I had my cut done by the older, stockier lady - maybe her name was Morgan? She gave two outstanding cuts in front of me. The wait was long. I got the younger gal, Merlin, and I could tell she lacked experience. My cut is pretty lousy with one side too bulky and long, with bad choppyness all across the lower back of my head. Very hard to manage since it wasn't properly stacked. They were rushing to close so there was no time to complain. I got sick and could not return within the guarantee period to have the other lady fix it. I think I will go elsewhere to get it improved. Too bad, since I used to use them a lot over the years. Staff turnover makes for terribly inconsistent quality.

D’Jon is AWESOME! Got a color, cut and style and walked out feeling amazing. The whole staff and atmosphere are great too!

Our stylist was D’Jon. I took my 5 year old here, and we had never gotten him a haircut at an adult place before, but it ended up being the best haircut he’s ever had! D’Jon was awesome and worked so well with us. It’s not always easy cutting a little kid’s hair, so we will definitely be back! Thanks D’Jon!

Benbrook Supercuts. I won't come here again. Walked in at 5: 30 on Saturday, June 4th, 2022. They closed at 6: 00. Wanted cuts for both my daughter & myself. The two people working there insisted they needed cash to do a cut because they were having computer issues. The bells didn't go off that they just wanted us to go or maybe looking to pocket the money until I offered to run to the ATM if they would start my daughter's service & they back-pedaled asking me to return the following day because they said it would take at least a half an hour to cut her hair WITHOUT SEEING THE PHOTO OF THE CUT SHE WANTED. Her hair was already short. After listening to them hem & haw, we left. Went to Supercuts on Bryant Irvin where we walked in at 5: 59 & the stylists took our business without a hint of objection, making us both gorgeous in about 20 minutes.

I got a haircut from Morgan and she did not do my haircut correctly. Ironically, she talked about how other places incorrectly cut hair while she was cutting my hair incorrectly. I regret giving her a tip. I would like to speak to the owner.

I walked in to get a hair cut. There were two employees working. I want for over 5 minutes for someone to greet me and offer to help. No one greeted me. I was totally ignored. I walked out. I will not ever try them again. Unprofessional.

Ok I was a little worried having to find a new stylist but I took a big chance and called Supercuts to ask who was the senior stylist and found Sonny. Y’all he bumps hair so good. I showed him a picture and he copied it to the T. I will be following him around like a lost puppy now. I wish I could give more then 5 stars bc he is Amazingly talented.he needs a million stars.go see him soon you won’t regret it.
Thanks so much Sonny I am thrilled to have a new stylist with my hair.

Sonny did an amazing job with my trim and layering. Really helpful and informative. Great service! Give this man a raise!

First time in and Sonny did an excellent job. The atmosphere was welcoming and upbeat. Looks like I found my haircut place after recently moving to Benbrook. Thanks Sonny

Horrible experience, made appointments online and they refused to honor them, said we would have wait until all walk-ins were seen first, REPLY to owner, we would not have minded waiting 30 minutes and certainly did not expect the stylists to stop cutting hair for us. We clearly understood the policy.
The blondish lady working told us that we would have to wait until ALL the Walkins we're served because they were there first. So the online check-in served zero purpose if we were to be served LAST.

Morgan is the best!

If I’m not mistaken, I lost the card she gave me to leave the five star review but she is an absolute legend. Very personable, polite and gave me the haircut that got me the job as I had an interview that same day!

Thank you all, seriously, but specifically Morgan.

Im not someone who gets their hair cut every couple months so it's easy for them to mess up ect! Sonny took his time and understood what I wanted and know what's in style. All around great experience I will be going back!

Sonny gave me a good shampoo and haircut. The entire staff and I just had a fun time. Yes I got a good haircut I like, but equally important and noteworthy is the fact that we all laughed, chatted, and told jokes. Great location, top, right off I-20 and near my favorite Waffle House. Lol
Overall, great deal on services because I got a haircut last year and paid double what Supercuts charges and the haircut was on par with that fancy salon. When you want simplicity, just a great, fast haircut, go here. I did and will return one day. The only bummer was that the leave-in curl product he used on me, was out of stock. All good though, bc i can order it anywhere.

I got the exact haircut I wanted, Cindy is awesome! She listened to what I wanted and I was so happy with my cut, I almost cried. Thank you ladies, y'all are amazing.

Sonny was amazing I went in not knowing how much I wanted off and he took his time and did little by little for me and I ended up cutting of 10 inches best customer service! Sonny is amazing!

This was the worst hair cut I have ever received. I waited a day almost two to see if I would change my mind and play around with it style it etc. Unfortunately it is as bad as it looked when he literally just cut straight around cutting of 4 inches and that wasn’t even straight. He cut off layers…. I had a photo of the cut I wanted. I am just speechless. He then attempted to blow dry it and made it look worse. He knew I wasn’t happy with it. I said I would give it a few days. Then proceeded to charge me $40. I had a $2 coupon for signing up with email and he said it wasn’t valid. The more and more I think about it the more and more I feel I should let people know what to expect.