T-Mobile, Cypress TX

Thankful for Hillary and her excellent customer service. She was very knowledgeable with all my questions. Also extremely good patient with great energy.

Hilary was so knowledgeable about different iPhones she made my buying experience amazing! Due to her great customer service, I left ATT, and now I'm with the T Mobile family.

They have excellent service. Especially a young woman named Hillary. She is very professional and very helpful too. Thank you!

Super happy with the service and attention that Hillary offered my son and me! We are happy with our new iPhones

Just changed my service from ATT, Hillary gave me the best deal for me and family! Ask for her

I visited this store today and had a great experience.eli helped me get a great deal on my new apple watch and he explained everything perfectly! I highly recommend this store!

Happy to be part of T-Mobile, Hillary is very friendly and attentive whenever I come to the store.

Juan was amazing, not only did he provide great customer service, he was attentive to my needs and fulfilled my purchase super fast. I’ve never been in and out at any mobile store and literally done in less than 44 minutes! Great job Juan!

I recently came to purchase a tablet and was immediately impressed with the great customer service I was given by a young man named Eli. He was very polite and helpful with assisting me in purchasing a tablet for my kids. I will definitely be coming back he mentioned all the promotions that were available to me and what I could be saving.

Im so happy with my new iPhone and Watch, hillary was very helpful. I came in the next day and Veronika and Perla helped me transfer all of my data, theyre very sweet and attentive

Very disappointed can’t even explain it been a customer might find elsewhere for my carrier honestly worst office I’ve even been to never had a customer service person like this If you don’t like your job don’t work here.they hire young kids no managers and definitely did not understand if I could have her name. Maybe undocumented? She was really afraid to give her name I just wanted it to let her manager know who I was speaking to wasn’t going to do a review but couldn’t get her name. Very rude & not customer service friendly.

Very terrible unkind and unprofessional service I am so upset! Hillary needs more training it is unkind the type of service I received T-Mobile do better

Excellent service, I was in and out in a timely manner and my issue was resolved, Shout out to Hillary for the help.

Came to store to get a phone replacement and Hillary was very kind helping me through the process, great costumer service

Love this store. Hillary was so helpful explaining to me every promotion. I’m happy with my new phone

A girl called Hillary was very professional and has patient to assist me with my issues. Definitely will be back with any questions i come across in the future.

I visited this location yesterday for assistance, representative couldn’t able to assist me for simple request and redirected me to visit T-Mobile corporate store. When I called customer care, they mentioned that corporate store will not be able to assist my use case and suggested that I have to go back to normal store. So, I came back again after 1 hour to see if these purple help me or not and fortunately another representative helped to resolve my issue. I couldn’t understand why first representative requested me to visit corporate store in first place and why she couldn’t help me.

Veronica is a fantastic employee! I always receive great service and good product. They are my go to company.