Taco Bell, Amarillo TX

I ordered a steak burrito last night, and it was the most disgusting thing that I have ever received through a drive-thru window. It was absolutely unedible! It was so cold and hard as a rock that I am almost certain it was discovered under a fryer and served to me! There is NO WAY that abomination was made even remotely fresh. NOT A CHANCE! I will NEVER visit this location EVER again even though I live nearby. I would rather drive 30 miles away as opposed to ever revisit this horrible location!

I ordered the new grilled cheese nacho fries with spicy steak! It's 4.99 and I literally got 5 fries. This was a joke.

150 pm, I'm literally the ONLY person there. And they still managed to mess up the order. Nothing special, no substitutions or taking stuff off. Literally 1 grilled steak burrito, and 3 dorito tacos. Well. I got the grilled burrito, but a reg taco and a 7 layer burrito. And shared me 17$ taco bell, you suck.

Ordered in lobby at their little tablet thing as there was no one at the front counter. Ordered a watermelon freeze and some drinks with our order. Waited quite a while for our food. While we were waiting, my husband asked for our drinks. The lady asked him what size drinks we ordered, he gave the name of the order so she could look it up and get everything, including the freeze. She just asked again everything we ordered. He repeated the order to her. She got our cups and then told us they were out of watermelon. The watermelon was the only reason we ordered the freeze, as it was a limited time only. She asked us what other flavor we wanted and when I said we didn't want it anymore, she just kept asking what other flavor. My husband decided on another flavor and she brought us out the smallest little freeze. When I asked if it was a large, like we ordered, she got defensive and said it was largest they had. When our food came out, my taco was obviously crushed and only had cheese in one half. Looked nothing like the promotion.

Me and a coworker went there, I ordered a quesidilla and taco combo, hardly any filling in quesidilla, taco wasn't even wrap hardly any meat.coworker ordered burrito Supreme it was just mostly bread

Went to this location coming through Amarillo and was waited on by a zoe g. First off everything we wanted she said they don't carry when it's being advertised on their menu. Then she was so rude and short with us. Definitely won't be back obviously place isn't managed correctly

Great location is reason why I gave it for Starz but they're always messing up on my order and the service everyone's they're busy doing something except attending an atmosphere most of the tables are unripe and Messi

Messed up the same order twice.
Once upon ordering.
And then still couldn’t get it right when I went back to have it corrected.
Shame, this location used to be one of the better ones in town until recently.

This is my favorite Taco Bell to go to in Amarillo. Great service from Rayleen. Food is always fresh! Keep up the good work!

I was excited about the new location as it is close to my house but this place is trash they don't know how to make anything on the menu correctly and never can they get your order correctly not sure how this supposed to be the training facility but they need to look into this it all falls on the management get it together

INCREDIBLY SLOW. Drive thru wasn't moving so I went inside. Ordered at kiosk. Stood at counter to pay cash. Nobody saw me, talked to me, so I sat down and waited, and waited, for one quesadilla. Actually still waiting as I submit this review. I left. Won't be back.

Worst Taco Bell I’ve ever been to. Quesadillas either not cut, undercooked, or no ingredients in them everytime. Cheesy bean and rice burritos with no cheese, soggy chalupas, etc.never had a good meal here.

I notice a substantial difference between this one and 45th. They pack more food in their burritos.

Burrito and taco just thrown together. Meat on one side. It seems as if they through the contents across the room and someone managed to catch them in a tortilla. Ordered no lettuce. There was lettuce in my taco, as if they remember and dumped attempted to turn it upside down so the majority of the lettuce fell out. Wait time was approximately 200lbs sitting at the window after order was placed. Staff did update and say it was taking a while.
Update on 6/9. Got a cheesy burrito- see photos.

Worse service and food ever! Watched employee Imanda take nacho fries our of my order. She said she did it for another order she had. I confronted her and she added THREE more fries and told me if I didn't like it then I could wait. Got the pizza's and the tortillas were so stale we couldn't eat it. Worst customer service experience ever.