Target, Laredo TX

I love going to Target for new ideas, and great quality merchandise- fabulous prices are the icing on the cake! Most of all, I love that they still have cashiers who make the shopping experience stress free.

This target is well kept, has exceptional lighting, is well, organized, well-maintained and clean and the staff is always friendly and professional.

Always clean. Best to go early if possible to avoid lines later in the day. Don’t have many cash registers open. They don’t have any self check outs.

First off I want to clarify that I’m a frequent customer and this is the first time I give a bad review for target. I can say that I have never ran into any issues when it comes down to customer service. Everyone is always happy to help til yesterday. I had bought some cute clothing items for my daughter but they were too big so I decided to go check out the other target by San Dario to exchange items for smaller size. At customer service I was helped by a cashier which I noticed was in training. I mention that I had payed less at the other target for the pants I was returning but I wanted an even exchange for a smaller pair. The cashier offered to refund then she would charge me after.i had payed with a credit card so that would take a few days to go back on my acct. So I asked her to just do an exchange or give me cash back so I can make the purchase on the other items I was getting. The cashier offered a gift card and I told her I was providing a receipt. A trainee Alexandra quickly jumped in with an attitude asking me “what’s the problem”. I told her what I wanted to do and she said “ they don’t do even exchanges or price match from other targets anymore”. I asked since when did they change it. Alexandra replied in sassy manner pointing at herself “ I didn’t change it”. It’s company policy since 3 months ago. I told her I had never had that issue and i needed to speak to a manager. Which she replied rudely and with a smirk on her face “I am the manager” she then told me I only had the option to get a refund to my card or get a gift card. So I told her to get the total on the items I was getting so I can make sure it’s an even amount. She walked away to help another customer without saying anything and just left the cashier to help me. Which she helped me to the best of her knowledge. I then Requested a regional managers number or another managers name and the trainee Alexandra asked me “for what “which I responded I needed to talk to them and she said she couldn’t give out personal information. All that was happening while having a line behind me of over 4 ppl. I had never felt so embarrassed returning something. Even though I knew she was wrong. I called customer relations and they confirmed that the trainee Alexandra gave me false information.

I use curbside service which I love, associates are outside and ready by the time I get there. Makes my life easier and I’m done faster I get to do other things without the hassle of getting off my jeep.

This Laredo Target location is always well stocked and organized. Every employee interaction has always been pleasant and it's always a fun experience to come and see the new items in stock.

Target app provides great offers and helps my wife and I in the store to find what we need.

This Target is always so clean and organized. We really enjoy shopping here. Our only complaint is how hard it always is to find someone to help, especially in the electronics department and for the dressing rooms.

It’s Target. Clean, organized and doesn’t get crowded. I always find something I need. Also, employees are nice. Starbucks on the way in? Out? Definitely earns a star for that.

Pablo went above and beyond to help me find the Starbucks coffee I was looking for! He saw I was busy with an AT&T representative that he went to get the coffee and took it to me! He was busy yet he still helped me out! Alfredo also helped me out in finding a toy that my daughter had found but to get the fight one for her. Both gentleman's were great with their customer service! I have had good experiences before but this by far was the best yet! Thank you Pablo and Alfredo

Buyer beware! Lack of cashiers and due to this you’ll have to pay in self checkout. If you leave anything behind or worse in the bags, they won’t replace it. I get it, it’s the customers responsibility but if you have the proof of purchase (receipts) & cameras (where it shows item was left behind!) they won’t issue you a refund or a replacement. Customer service was no help in this occasion!