Target, Katy TX

Self checkout is broken and doesn't work, took me 30 minutes just to get to a working machine, bring the humans back

So glad you are still having an employee clean carts. It tells me you care about your customers! Great customer service and clean, well-stocked store.

This target location is huge but the toddler shoe racks and clothes racks was empty, they need to fill in the product items for the customers every now and then, people like me are traveling from very long distance to visit this target location.expecting to purchase and got disappointed due to unavailability of the stock.

I walked in to the guest service counter the person didn’t make eye contact didn’t greet me so I said hi the associate still didn’t look at me or reply so after few seconds she said “wait” still didn’t bother to make an eye contact or give me a reason for the attitude. Then she asked for my receipt started the transaction then another associate showed and they started talking. The only words that came out of the associate mouth are “wait”, ”your receipt? ”, and “insert your card”.

So, a Target customer loses an entire auto oil pan thru a blow motor, and Target does nothing to control the oil spreading in their parking lot.contaminating the water ways.then we eat the oil contaminated shrimp. Come on Target, make just a little effort, it is 35 feet from your front door!

The women’s clothing department is the worst I have ever seen! Clothing on the floor, racks just set out with no organization—shorts, dresses, shirts, plus sizes, all intermingled, not even organized by size. Definitely not even close to typical Target standards. Someone needs to lose their management job.

I will never go to this location again.and I live 5 minutes away. The staff on the floor is pleasant, but the cashiers are usually rude and need better training. My cashier today didn't even know the payment methods her store accepts. I had to go to Guest Services to get a refund and have my payment reprocessed. They didn't return my receipt, so I have no clue what the cashier's name was, just that she was on register 12.

Last night I tried exchanging my box of diapers from pampers swaddlers to cruisers and the young man said I couldn't. Wasn't allowed to exchange and couldn't return bc I'd loose promotion. Worst Customer Service. Went to Fry Rd store and exchanged with no problems. Also, it has disgusting restrooms and the worst WIFi! Makes cartwheel harder to access.

I made a mistake coming at a busy time in a hurty. The service was slow and the associate was too distracted to greet or look at me

Staff is terribly rude and possibly racist. Selection is okay but the store is almost always a mess. This store has really declined in the last year.

Nice place but there was a mess everywhere. The restrooms were by far the nastiest thing I have seen. There was huge puddles of urine with toilet paper all over the floor and poop smeared on more than one toilet seat. The smell was disgusting. Pretty nasty for an upscale location.

I like the store but hate your cellphone never work inside
And I heard when you connect to Target wifi they spy I side your contacts: (

Incredibly friendly and helpful customer service. Ian and DJ never rush and are always courteous and explain everything when doing returns or price match.

On Friday November 24th, 2017 I went to this Target and was harassed. I also was a victim of biased treatment which appeared to be due to race or color.

I go to this store frequent. I have never had problems exchanging, returning or getting a price match. I had only recently purchased some items from this location and another Target. The sales attendant forewarned me to keep me receipt and watch the sales because there would be sales during the holidays. I am an avid shopper at Target, shamefully almost daily. It had not even crossed my mind that it was Black Friday when i went in to the store. I always thought Black Friday occurred in the middle of the night after Thanksgiving and ended around noon the next day. I have always avoided Black Friday because of the things I have seen on the news. I also, thought it was geared to electronics. I had no electronics to return nor to purchase, I was only going to request a price match on some winter clothing I had just bought for my child and I.

There was a customer before me who was Irate and demanded the Black Friday discount which Target had marketed as "Buy $50, get 20% later date. I knew the marketed sale, I didn't even plan to get this promotion. I thought Black Friday ended.

This lady, a white female, with a New York accent, and what many might stereotype as a New York attitude, was very confrontational and had a mountain of various items in her cart. She could have filled 2 baskets but she piled it all onto one. The team lead couldn't convince her that she could not get the 20% discount today nor could he convince her that some of her items might not apply to the discount; so he went and got approval from the assistant manager on duty, Jessica, I believe is her name, another white female and, he was approved to make an exception and give her 5%. I witnessed this as I was the very next customer.

I asked for a price match because of the sale on the clothing which I never once thought were discounted because of Black Friday. The discounted price didn't say Black Friday discount either. The customer service desk refused. They told me I could return and go re-purchase them on the shelf. I agreed. There was not a problem until they saw that I had more than 1 item, a bag full of clothes. They decided to get Jessica who this this time, decided she was not going to make an exception as she had done the former customer (a white lady like herself).

She told me I couldn't get the discount. I was confused and told her that doesn't make since but that's okay I will just return it and go buy it as I was just instructed to do. This assistant mgr.was attempting to show her muscle and obviously desperate for control. She decided to tell me I can't buy the items on the shelf. I said to her what do you mean that is ridiculous. She said that it's Black Friday policy (However later, I talked to Corporate who said the policy doesn't say I could not return and repurchase on Black Friday). I said ma'am that is ridiculous how will you know what I am buying in the store after I make my return. She then made a harassing statement that she would have Loss Prevention follow me in the store. I said I haven't stolen anything and you have no reason, you are being ignorant. She said she doesn't have to serve me or let me buy anything. I said you know what ma'am that's fine, I don't want to buy anything at this point. At this point, I just want to return and get all of my money back. I was calm however she was on a roll with trying to flex her muscle front of staff and customers. She then told me I couldn't even return my items. I ended up calling the police out of fear and intimidation by Loss Prevention. The store ran up to the police before I could talk to them who themselves harassed me. I was embarrassed in front of my child and elderly mom who were frightened. Then she issued a criminal no trespassing warning against me, the person who was harassed, with the help of the police.

Target's Corporate office has not returned my call after i reported this incident.

The reason I’m not giving it 5 Stars is because today (November 21,2017) I saw this box of Cinnamon Toast Crunch which has been here ever since Star Wars rogue one came out.

I received a laptop of very poor quality as a gift. I am surprised Target even sells this laptop. I received it as a Christmas gift.and Target won’t allow me to return it without a gift receipt. It isn’t working properly, but Target doesn’t care. Per Target, if you purchase a defective item you CAN NOT EXCHANGE IT without a receipt. If it’s defective that’s your loss! I will never shop at Target again. For this type of customer service I should’ve gone to Walmart, I could have saved money.

Product: HP Stream Laptop 14-ax022nr - White (X7S49UA#ABA)

Horrible customer service from management! Never have anything in stock. Prices change when you get to the register and managers won’t honor price. Won’t be shopping at this store and possibly target again. I will turn to amazon First.

This is by far the best Target my wife and I have been to. It is new and pretty crowded but the employees were kind and happy to help. Daintily worth checking this place out

The store is big and clean. There are always the right amount of cashiers, unlike the mart store.