Target Optical, Lewisville TX

This location employs extremely rude and condescending staff. Alaina was very argumentative and got upset when I pointed out she contradicted herself. I’m sorry, but if you’re going to be in your feelings over a customer interaction, you shouldn’t work in retail.

Extremely rude and unprofessional. They don’t know how to treat their customers. I moved and needed my information and they refused to give it to me. Given I paid for it and my job requires it. It took forever for them to scan a simple document and send over. All my previous doctors have been very accommodating and helpful. I refuse to let anyone come here and spend their money. It’s overpriced and terrible service. Both doctor Nhan H Truong and her staff.

Mr. Cody helped me with all of my optical needs during my visit at this location! Definitely will be coming back.

Horrible front office staff. When I went to my first exam as a new patient, the woman at the front desk had no idea what my insurance was, and then informed me that I was out of network. There was no communication prior so it wasted my time. As someone working in the medical field, this office was incredibly unprofessional and this situation could have been handled better.

This review isn't about the eye doctor she is a sweet little lady.
This is regarding where you purchase the glasses and contacts in target. There is a gentleman there who both times I've interacted with him have been very awful.
He is tall tattoos, a bun and long beard.
He responds to simple questions with condescending answers. I had to wait so he could finish his smoke break in the front while no one was there to help me, and when I just asked for some help, he responded with rude remarks as if I'm interrupting him on the clock? If he is there go in another time or request someone else. Trust me.you'll thank me later.

Dr. Was very nice and offered to give me a pair of contacts while my new ones arrived even though it had been months since my eye exam, highly recommend her.

Absolutely everything I could ask for in an Eye Doctor. Right behind my house. Easy scheduling. Quick, efficient, appointments. Very caring and sweet Doctor. Excellent service from the receptionist. So much better than all the the other large particles I’ve driven around town for.

The doctor was professional and organized. Her secretary was polite and helpful. The whole appointment didn't take more than 30 minutes or so. We scheduled our appointment over the phone and they had convenient appointment times available.

Over the years I went here because it was conveniently located near my home. Today was my last. The secretary lacks proper etiquette and customer service skills. Instead of trying to feed her face she should feed her mind with the skills that she lack when it comes to phone and face to face customer interaction.