Texas Ag Equipment, Uvalde TX

I called in to talk to a sales person and was put on hold waited for 10 minutes and nobody picked up to tell me they were busy or ask if I wanted to be called back evidently must not need customers.
Very poor customer service.

Great Service! Thank you Joey and staff for helping us in the purchase of the 2022 Polaris Ranger 1000. It's perfect for what we need.

Schedule an appointment for 1200 hr service on my 3901 one month prior because I was informed that they were a month behind. Dropped off my tractor on my scheduled date (Saturday) and was informed by Albert that they would look at it on Tuesday and would call me. Did not received a call! Waited till Thursdays to call and was told that haven't looked at it because they are month behind. So they lied to me about calling and would only make excuses. Even the manger whom said would call me that because it had a code fault, they would not get to it even though he said he would look at it two days prior. Told them do or do not do the service but I would pick it up Friday. They said they would do the service and call me that evening or the next morning. They didn't. Lied again. I went and picked the tractor up. They did do the service. Oil looked new and tractor greased.
Due to lack of honoring their word (lying) & poor customer service, I will not utilize this business for my needs again. If I can't trust them to keep their word, how can I trust they will do what they said they did?

Fairest deals in Texas. Cinco rolls out the red carpet on all his deals and Joey is greatest

I bought a BRAND NEW Polaris Ranger 900 XP EPS CREW from a San Antonio Polaris dealer. This machine was bought in early 2020 and at the time I added almost every option you could add (except lift kits etc) at a cost of several thousand dollars in accessories. My salesman told me the first MAJOR service was at 60-hours.

I took my Polaris Ranger last week for its first MAJOR service at 54-hours. The service advisor treated me like dirt to say the least and berated me over and over because I did not bring it in for a 25-hour service. I tried to explain that I live 2.5 hours away and trailering my Ranger there, dropping it off, picking it back up to bring it back home was 10-hours of total trailering for me - so we just changed the oil at 25-hours locally. It went downhill from there. I was then told that my 60-hour service would be $700.00 (plus wear items) since I skipped allowing them to service at 25-hours.

I called AG Equipment, INC and spoke with their service department and they told me that their 60-hour service interval was $225.00. Ag Equipment was professional, courteous, responsive and more so than anything they made me feel very important to them.

I have already taken my other two Rangers to them for their routine service and look forward to posting a great review on that work also. I am picking up my 2019 Polaris Ranger Crew from the San Antonio dealer and taking it to AG Equipment, INC. It is clear that they KNOW WHAT THEY ARE DOING and more so than anything THEY 100% care about their customers and they are going to price their service work according to the work required! KUDOS Ag Equipment.

In and out within an hour with a new zero turn. Great price and great people. We’ll be using their services from here on out.

Albert Martinez fixed me up with the replacement of the bearings on my Polaris Ranger. He had it done quickly and with no hassle. He also gave me some great maintenance tips too.