Texas Pain Relief Group / Physician Partners of America, Arlington TX

Dr Howard is professional and his staff is are very helpful. I must say I give you 5 stars. If you have true pain come see Texas Pain Relief Group and Dr Howard. I was to him by Dr Hussey. Keep up the good work.

A trustworthy and compassionate experience. The staff is nice and knowledgeable. It's a pleasure working with them.

These Dr's are Excellent! Couldn't have asked for a better Specialist if I had to! My daughter made my appointment here, which I've never been here, but sooo glad she made a great choice! Thanks staff, you made my Dr visit extremely comfortable!

The doctor looked at my referring reports and asked where my pain was exactly. After showing him, he knew exactly what was going to work for my pain and things are curently undérway. I am very excited to finally see results that will get me back to feeling like myself again. Thank you Doctor for your care amd promptness!

Dr Clavo is always pleasant and professional. The staff is caring and is very helpful in working around my crazy schedule.

Never had any issue with any of the staff They've always been great and I haven't ever felt like I was being judged

I saw Dr Clavo promptly & he and his staff were very sympathetic and supportive. He ordered tests & prescribed necessary medications. Following my visit to the office staff members touched base with me. This has been a wonderful experience & I feel very comfortable that Dr. Clavo will be able to change my quality of life & manage my level of pain. Jo Williams

Everyone in the front office are very nice n they answer any questions I have, Laura is the best. It takes less than an hour to see the doctor. I want to thank everyone for their services.

More than two hours wait just to be seen for 5 minutes.they don’t call to remind me of my appointment the day before like other doctors do.

Dr Clavo is a caring doctor and that’s hard to find these days. The entire staff is Professional but they all seem to interact with the patients and make them feel comfortable and welcome. Another rare attribute!

Overall not a bad experience the staff is friendly.
My only issue is the wait time the last few visits I've had to wait 45 minutes or so to see the doctor and I have always been on time for my appointments.if they can reduce the wait time considerably I would be willing to raise my review from 4 to 5 stars!

Staff there very nice and helpful. Dr very through. Good parking and and close to office. Very understand

Always an hour wait even if your early! They make accusations about you and your pain medication. Did not feel comfortable. The girls at the front desk gossip to where people in the waiting room can hear them, they have very nonshalant attitudes! Didn't go back. Enough is enough. So unorganized!

So far, TPRG in Arlington, have not met my expectations as a patient nor they have provided me with a competent treatment plan! Nevertheless, the facility is clean and front desk staff are truly dedicated to customer service.

My mother was told by JPS that they could do nothing for her back. Dr rivera told her to never lose hope. He foubd something and it worked so amazing. Eventually they will do surgery. But from not being able to walk stright up or even do dishes, she was finally able to hold her head up high and her faith and quality of life was restored.

They run a urine and swab test to "check your DNA and offer the best medication for your genes" sounds like another scam to milk money out of medicare, I wish they stop doing that.

The wait time, facilities and staff are great, the wait times rasonable (this is a medical facility, that is the reason we are called "patients". The doctors are good but they will not give a lot of pain medication, now with the opiod crisis everybody thinks that eldery, war veterans got their lifelong pain cured.its a great place for your basic needs, just say no to the DNA saliva test.

My experience is always good. Dr. Kim Player and Dr. Crawford are the best. Very informative and caring. They make you feel like a person instead of a number.

I have had to wait upwards of 3 hours each time I've had an appointment! It's unbelievable and unacceptable. The doctors and physician assistants are nice, but communication is lacking very much between the front office and the doctors. I've called and asked to be contacted, and NEVER receive a call back. Also, this office doesn't complete FMLA paperwork! Why would I take my paperwork to my family practice doctor to complete, when he has NOTHING to do with my chronic pain issues and visits? This should not happen! Very disappointed!

December 15,2017 I was scheduled to have what they call the " next step" low back injection in their Hurst ambulatory surgery center with doctor Rivera, but that appointment didn't have even the time for arrival. It was my first consultation visit with doctor Rivera at the Arlington clinic, he requested a "next step" injection for my low back, he is a good, experienced physician. I was given an appointment date of December 15,2017 but no time yet for that procedure. As I was told I was expecting that someone will call, text or email for my appointment time, this didn't happen. I didn't receive any call, or any voice mail. I called Arlington clinic on December 16,2017 to ask what's went wrong with my appointment, and I learned that I was marked as now show for that appointment. But there's no appointment without the arrival time. If you forget to call and give me an appointment time, that's not my fault, it's not a "no show", it's just a work neglect from your staff at the Arlington office. Today I called that same Arlington office and spoke with a person (lady) who was very unhelpful. They may have good doctors, but not a competent staff to help them with their patient needs. It's really frustrating.

Can is give less than one star? This group will not tell you their name when you call because they don't want you know know whom is lying to you. They do not give any scripts after hours or on weekends and twice I have been assured that I would have my medication and it was a lie both times. Never been treated so horrible in my life. I have called the after care doctor who isn't a doctor, I have tried to file a complaint with an on line person who was not there. If you need to speak to your doctor then you are sol. Answering service informed me that they treat everyone this way. With all the choices you have in DFW I can't see why anyone would put up with this snot. I have a new appointment with a doctor in a different clinic later this month. Check your reviews against the names on your insurance coverage and pass over the Texas Pain Relief group all together. Their other clinics are not any better than this one.