Texas Pride Automotive, Bastrop TX

Not sure they know what there doing put a new part on my car 700: 00 then tells me that didn't work we need another 450: 00 for another part

I recently had the pleasure of taking my Jeep Grand Cherokee EcoDiesel to Texas Pride Automotive for a repair issue, and I couldn't be happier with the service I received. From start to finish, the experience was exceptional, and I'm thrilled to share my positive review.

First and foremost, their promptness in attending to my car's problem was truly impressive. I arrived at their shop, and they wasted no time in assessing the issue. Not only did they quickly diagnose the problem, but they also informed me that it fell under the manufacturer's warranty, which was a big relief.

What really stood out was their dedication to ensuring that my Jeep would be repaired efficiently and effectively. They went above and beyond by calling the local Jeep dealership to check if they had the necessary parts and if they could handle the repair. This level of proactive service demonstrated their commitment to getting my car back on the road as soon as possible.

But what truly sets Texas Automotive apart is their honesty and integrity. Instead of trying to upsell unnecessary services or repairs, they were completely transparent about the warranty coverage and the best course of action. This level of trustworthiness is a rare find in the automotive industry, and I greatly appreciate their commitment to their customers' best interests.

In the end, not only did they ensure my car was able to be repaired at no cost to me, but they did it with speed and professionalism. I can't thank the team at Texas Automotive enough for their outstanding service. If you're looking for an automotive shop that combines honesty, efficiency, and a genuine commitment to customer satisfaction, look no further. I wholeheartedly recommend Texas Pride Automotive for all your automotive needs. They have certainly earned my trust and future business.

Fantastic shop. Amanda was always helpful and sweet. Bryce worked on our Highlander and did an incredible job. The vehicle drives better than when we bought it! We will absolutely be returning when our vehicles need work and I cannot recommend them enough.

Even though they’re always busy, they’re dedicated to getting your vehicle repaired quickly and done right. My recent visit there were a couple of lug nuts that needed replacing. They ordered them and they came in the day I was to pick up vehicle after brakes and rotors replaced and new thermostat. The ones they got were gold colored, not silver like the rest of them. They quickly called business where they’d gotten them and was able to get the last two silver ones they had in stock. Would gold ones have worked, yes but they were also concerned about looks. After brakes and thermostat, not that important, but customer satisfaction is to them. We’ve taken our vehicles there for years and never disappointed with their service.

Had a bcm programed and installed. Ask to make sure all error codes were gone after the bcm install. Key fobs now do not work to lock or unlock my truck. Truck still has same error code from ecbm. Truck is worse now than when I took it in. Kept my truck for 8 days on a 2 hr job.

When other mechanics around town don't know what's wrong with a car, they call Brian.
Brian has worked on my vehicles ever since I can remember! I'm very happy he finally opened a shop of his own. He is the best mechanic around and he is an honest man who isn't going to sell you something you don't need. You won't regret taking your car to him, that's for sure.

Phone representative was very rude, canceled a tow at 9: 16pm and told me at at 10pm he was still coming and would be at my location in 15 minutes. It took me calling back at 11pm to find out that they canceled my tow at 9: 16pm and I was told it was because the “driver didnt want it”. Awful service, -5/10

These guys are great honest folks. My co. Use them for all our trucks and we all use them for all of our personal truck and cars I recommend them over any one in the area